Matthew Templeton
Portland
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
Work History
Fast Food Worker
McDonald's
2026.03 - Current
- Maintained cleanliness of dining and kitchen areas to ensure compliance with health regulations.
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Assistant Manager
Wash World 2
2019.08 - 2026.02
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Analyzed operational processes to identify areas for improvement, increasing overall workflow effectiveness.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Portland High School
Portland, TNSkills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
Timeline
Fast Food Worker
McDonald's
2026.03 - Current
Assistant Manager
Wash World 2
2019.08 - 2026.02
High School Diploma -
Portland High School