Matthew Thornton
Randle,WA
Summary
Dynamic operations leader with extensive experience at Yusen Logistics, excelling in safety compliance and quality assurance. Proven track record in mentoring teams and optimizing resource allocation. Skilled in forklift operation and dedicated to enhancing productivity while fostering a culture of safety and excellence.
Overview
19
19
years of professional experience
Work History
On-site Lead
Yusen Logistics
Sumner, WA
05.2025 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members in workflow processes and equipment usage.
- Coordinated scheduling to optimize resource allocation and enhance productivity.
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Operated forklift, clamp lifts and electric pallet jacks to load, unload and transport freight.
Crew Lead
Greenteam Renewables
Springfield, MO
03.2021 - 12.2024
- Assisted in supervision of local crew in the completion of large-scale commercial solar farm projects.
- Operated various heavy machinery including skid loaders and load-alls to unload and transport materials on construction site.
Tech Support Specialist
T-Mobile
Springfield, MO
08.2016 - 03.2021
- Resolved customer inquiries through troubleshooting and system diagnostics.
- Provided technical support for mobile devices and service issues.
- Collaborated with teams to enhance customer service processes and resolve escalated issues.
Sales Representative
Gold Mountain Communications
Springfield, MO
08.2012 - 08.2016
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Lumber Yard Worker
Ozark Mountain Hardwoods
Springfield, MO
07.2011 - 08.2012
- Operated forklifts to transport lumber and materials efficiently within yard.
- Loaded and unloaded shipments, ensuring accuracy in inventory management.
- Maintained cleanliness and organization of work areas to promote safety.
- Assisted in identifying and selecting quality hardwood products for customers.
Warehouse Forklift Operator
Bunch Wholesale Incorporated
Springfield, MO
06.2007 - 07.2011
- Operated forklifts to efficiently load and unload merchandise.
- Pulled orders for both on site customers and bulk commercial level customers and assisted with loading utilizing forklifts with various attachments.
- Assisted in training new operators on safe forklift operation and warehouse protocols.
Education
HVAC
Ozarks Technical Community College
Springfield, Missouri, MOSkills
Operations management
Mentoring and coaching
Quality assurance
Safety awareness
Forklift operation
Sales/customer service
Timeline
On-site Lead
Yusen Logistics
05.2025 - Current
Crew Lead
Greenteam Renewables
03.2021 - 12.2024
Tech Support Specialist
T-Mobile
08.2016 - 03.2021
Sales Representative
Gold Mountain Communications
08.2012 - 08.2016
Lumber Yard Worker
Ozark Mountain Hardwoods
07.2011 - 08.2012
Warehouse Forklift Operator
Bunch Wholesale Incorporated
06.2007 - 07.2011
HVAC
Ozarks Technical Community College