Matthew Todd
Cross Plains,TN
Summary
Versatile and results-oriented professional with a track record of enhancing operational efficiency at Premium Foods. Excelled in logistics coordination and team leadership, significantly improving driver performance metrics. Demonstrated expertise in customer service and advanced driving techniques, contributing to sustained business growth. Renowned for problem-solving abilities and attention to detail, consistently exceeding sales and service goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
8
8
years of professional experience
Work History
Driver Supervisor
Premium Foods
04.2019 - Current
- Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
- Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
Electronic Sales
Walmart
02.2018 - 07.2019
- Assisted customers with device troubleshooting, solving technical issues efficiently and professionally.
- Increased customer satisfaction by providing personalized electronic product recommendations based on individual needs.
- Contributed to store efficiency by assisting in tasks such as inventory management, merchandise organization, and store maintenance.
- Exceeded sales goals consistently by utilizing effective selling techniques and building rapport with customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
Electronic Technology Specialist
Game Stop
10.2016 - 10.2018
- Implemented effective change management strategies to facilitate smooth adoption of new systems and processes among users.
- Optimized system performance through routine maintenance tasks and proactive issue resolution.
- Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
- Improved customer satisfaction by providing timely and effective technology support.
- Used Microsoft and Windows on regular basis and developed advanced proficiency.
Education
Associate of Science - Technology
Full Sail University
01.2024
High School Diploma -
Jo Byrns High School
05.2015
Skills
- Strong leadership abilities
- Advanced Driving Techniques
- Logistics Coordination Experience
- Load distribution understanding
- Budget Management Experience
- Time management proficiency
- Team Leadership
- Shift planning
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Driver Supervisor
Premium Foods
04.2019 - Current
Electronic Sales
Walmart
02.2018 - 07.2019
Electronic Technology Specialist
Game Stop
10.2016 - 10.2018
Associate of Science - Technology
Full Sail University
High School Diploma -
Jo Byrns High School
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