Matthew Toman
Boulder,CO
Summary
Driven professional with a versatile background in healthcare and customer service, including a pivotal role at Brookdale Assisted Living. Excelled in patient assessments and medication administration, enhancing patient safety and care. Demonstrated exceptional patient relations and problem-solving skills, significantly improving customer satisfaction and operational efficiency. Proven ability to adapt and thrive in fast-paced environments. Caring pre-medicine student 1.2-year background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff. Established rapport of reliability and creating positive rapport with patients, family and staff.
Overview
4
4
years of professional experience
Work History
Medicine Assistant / Nursing Assistant
Brookdale Assisted Living
2023.05 - 2024.08
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Documented care actions by completing records and logs in medical software system.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Transported patients between rooms and appointments or testing locations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Business Owner
SneakersOnLow
2021.01 - 2024.08
- Consulted with customers to assess needs and propose optimal solutions.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Restaurant Waiter
Anthony's Pizza and Pasta
2022.05 - 2023.03
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Pre-Medicine/Integrative Physiology
University of Colorado At Boulder
Boulder, CO05.2025
CNA Certification -
Voyager CNA
Colorado Springs, CO10.2024
Skills
- Medication Administration
- Patient Assessments
- Mobility Assistance
- Electronic Charting
- Medical terminology knowledge
- Patient Relations
- Vital Sign Monitoring
- Patient Feeding
- Catheter Care
- Records Management
- Direct Patient Care
- Taking Vital Signs
Timeline
Medicine Assistant / Nursing Assistant
Brookdale Assisted Living
2023.05 - 2024.08
Restaurant Waiter
Anthony's Pizza and Pasta
2022.05 - 2023.03
Business Owner
SneakersOnLow
2021.01 - 2024.08
Bachelor of Arts - Pre-Medicine/Integrative Physiology
University of Colorado At Boulder
CNA Certification -
Voyager CNA
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