Matthew Tonn
Amarillo
Summary
Dependable and versatile professional with over 15 years of experience spanning office operations, inventory control, retail management, automotive service, and facilities maintenance. Skilled in process accuracy, staff supervision, and equipment operation. Proven ability to manage detailed reporting, handle customer concerns, and maintain compliance with safety and regulatory standards.
Experienced in maintaining golf course grounds through the operation of various mowers and heavy equipment, ensuring optimal conditions for play. Managed preventive maintenance and repairs on equipment, adhering to city and state regulations for fuel usage and safety compliance. Oversaw daily store operations, including staffing and cash handling, while effectively resolving customer concerns to enhance service quality. Demonstrated strong organizational skills in scheduling and inventory management, contributing to efficient operational workflows.
Overview
22
22
years of professional experience
Work History
Maintenance Technician
LSIOT Company
Lake Tanglewood
01.2021 - 01.2025
- Maintained golf course grounds using greens mowers, contour mowers, batwing mowers, and zero-turn mowers.
- Operated heavy equipment including dump trucks, skid loaders, Toro Workmans, and utility vehicles.
- Performed preventive maintenance and oil changes on equipment.
- Managed shop and customer fuel pumps, including ordering, tracking, and reporting fuel usage to meet city and state regulations.
- Coordinated equipment repairs directly or through service vendors.
Salaried Manager
Walmart
Amarillo
01.2017 - 01.2021
- Oversaw daily store operations including scheduling, staffing, and coverage across multiple departments.
- Handled high-volume cash operations, preparing daily deposits for armored transport.
- Resolved escalated customer concerns in-store and over the phone.
- Supported compliance with inventory, safety, and company policies.
Service Manager - Automotive Department
Walmart
Amarillo
01.2011 - 01.2017
- Supervised automotive service operations, including oil changes, tire mounting/balancing, and flat repairs.
- Trained and monitored technicians to ensure compliance with procedures and reduce liability.
- Managed shop inventory of tires, oil, and batteries, ensuring accurate stock levels.
- Oversaw in-store auto retail department operations, including freight stocking and backroom organization.
Back Office Associate
Walmart
Amarillo
01.2010 - 01.2011
- Reviewed financial reports to identify discrepancies and correct inaccurate on-hand data.
- Performed 10-key data entry and reconciled accounting records.
- Supported compliance with internal reporting standards.
Department Manager - Toys & Hardware
Walmart
Amarillo
01.2007 - 01.2010
- Managed department-level inventory, including freight stocking, accurate price changes, and on-hand adjustments.
- Supervised team members to maintain sales floor readiness and meet company goals.
Inventory Control Specialist / Garden Center Associate / Assembler
Walmart
Amarillo
01.2005 - 01.2007
- Operated forklift, scissor lift, and high loader to unload and stock new consumables.
- Tracked and updated trailer inventory records.
- Assembled bicycles, furniture, grills, and store fixtures.
- Assisted in garden center sales and customer service.
Toys Department Manager
Walmart
Amarillo
07.2003 - 03.2006
- Led a team of associates to optimize inventory management, enhancing product availability and customer satisfaction.
- Developed and implemented merchandising strategies to increase sales, resulting in improved section performance and visibility.
- Trained and mentored new staff on operational procedures, fostering a knowledgeable workforce and promoting team cohesion.
- Led a team to efficiently stock merchandise, ensuring optimal inventory levels and organized displays.
- Trained new team members on stocking procedures, enhancing overall team productivity and operational efficiency.
- Implemented inventory management practices that streamlined stock replenishment and reduced product shortages.
- Collaborated with team members to maintain a clean and safe working environment, adhering to safety standards.
- Engaged with customers to provide assistance, contributing to a positive shopping experience and customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Amarillo High School
Amarillo, TXSkills
- 10-key typing
- Financial reporting
- Scheduling
- Customer service resolution
- Stock management
- Freight processing
- Accurate on-hand tracking
- Compliance reporting
- Groundskeeping
- Preventive maintenance
- Heavy equipment operation
- Staff training
- Cash handling
- Customer service management
- Forklift
- Skid loader
- Scissor lift
- Dump truck
- Zero-turn mower
- Grounds maintenance
- Equipment operation
Timeline
Maintenance Technician
LSIOT Company
01.2021 - 01.2025
Salaried Manager
Walmart
01.2017 - 01.2021
Service Manager - Automotive Department
Walmart
01.2011 - 01.2017
Back Office Associate
Walmart
01.2010 - 01.2011
Department Manager - Toys & Hardware
Walmart
01.2007 - 01.2010
Inventory Control Specialist / Garden Center Associate / Assembler
Walmart
01.2005 - 01.2007
Toys Department Manager
Walmart
07.2003 - 03.2006
High School Diploma -
Amarillo High School