Matthew Tormo
Lynbrook
Summary
Professional driver prepared for safe, efficient transportation. Proven ability to navigate long routes and meet delivery schedules. Strong focus on teamwork, adaptability, and achieving results. Skilled in vehicle maintenance, route planning, and adhering to safety regulations. Dependable and responsive to changing demands. Known for patience, an attentive approach and strong organizational skills while able to network and build team morale. Adept at handling multiple tasks with precision, including inventory updates, team oversight, and delivery route oversight.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Truck Driver & Manager
OnTrac
2017.01 - Current
- Operated commercial vehicles to transport freight efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
- Communicated effectively with dispatchers to coordinate timely deliveries and address issues.
- Implemented route optimization techniques to decrease delivery times and improve customer satisfaction.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Oversaw daily warehouse operations ensuring efficient workflow and safety compliance.
- Trained and mentored staff on inventory management systems and best practices.
Courier/Manager
LaserShip Delivery Co.
2017.01 - Current
- Delivered exceptional logistical support to a multi-national delivery company, representing LaserShip with professionalism and a commitment to customer satisfaction.
- Demonstrated leadership skills by serving as an interim manager in times of staffing shortages, overseeing operations and guiding team members to achieve optimal performance and service delivery.
- Consistently exceeded delivery deadlines, resulting in an excellent on-time delivery rate and high levels of customer satisfaction.
- Maintained accurate records of deliveries and pickups to streamline operations.
- Monitored vehicle maintenance schedules to uphold safety standards and operational readiness.
- Collaborated with logistics team to address delivery challenges and improve customer satisfaction.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Traveling Manager
In Motion Logistics
2022.08 - 2023.08
- Maintained strong relationships with customers and clients, ensuring that LaserShip was viewed as a trusted and reliable partner in all delivery and office-related matters.
- Successfully recruited and trained new team members, contributing to a positive and productive work environment.
- Developed and implemented efficient logistics strategies to optimize supply chain operations.
- Managed scheduling and routing for multiple transport operations, ensuring timely deliveries.
- Led initiatives to integrate technology solutions for tracking shipments and inventory management.
- Analyzed data from previous trips to identify areas for improvement, resulting in more efficient planning practices.
- Excellent communication skills, both verbal and written.
Residential Concierge
The Ritz Carlton
2022.12 - 2023.08
- Developed personalized guest experiences through attentive communication and attention to detail.
- Delivered exceptional guest services, ensuring seamless check-in and check-out experiences.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Maintained a safe and secure environment by monitoring security systems and reporting suspicious activities.
- Conducted regular property inspections to identify maintenance needs and ensure prompt attention to any issues.
Material Manager
Mount Sinai Hospital
2020.12 - 2022.08
- Streamlined inventory management processes to enhance material availability for patient care.
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Mentored junior staff on materials management principles, fostering a culture of continuous improvement.
- Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
Residential Concierge
W New York
2019.12 - 2022.11
- Friendly and welcoming, proficient in programming card keys for guests and residents.
- Observant and detail-oriented, capable of updating package inventory and providing access via web.
- Skilled in conflict resolution and multitasking, able to prioritize and address customer requests promptly.
- Dependable and punctual, with a professional appearance and adaptable to changing circumstances.
- Proactive and customer-oriented, adept at anticipating needs and providing personalized service that promotes satisfaction and loyalty.
Education
High School Diploma -
Queens Vocational
Queens, NY2016-06
Skills
- Strong work ethic
- Attention to detail
- Self-motivation and discipline
- Commercial driving
- Route management
- Safe driving practices
Certification
- Certified CDL : Class A
Languages
Spanish
Native or Bilingual
Timeline
Residential Concierge
The Ritz Carlton
2022.12 - 2023.08
Traveling Manager
In Motion Logistics
2022.08 - 2023.08
Material Manager
Mount Sinai Hospital
2020.12 - 2022.08
Residential Concierge
W New York
2019.12 - 2022.11
Truck Driver & Manager
OnTrac
2017.01 - Current
Courier/Manager
LaserShip Delivery Co.
2017.01 - Current
High School Diploma -
Queens Vocational