Matthew Torres
Eagle Mountain,UT
Summary
Detail-oriented and solution-driven professional with over 3 years of experience providing exceptional customer service and craftsmanship in fast-paced environments. Skilled in resolving client issues with empathy and precision, ensuring high satisfaction levels. Experienced in collaborating with team members and contractors to meet deadlines while delivering quality results. Known for multitasking, strong organizational skills, problem-solving, and a keen attention to detail. Adaptable and eager to learn new techniques to continuously improve performance.
Overview
4
4
years of professional experience
Work History
Construction Technician
Oikos Prime Construction
Eagle Mountain, UT
11.2024 - Current
- Provided exceptional customer service by working closely with clients to understand their needs and preferences,ensuring the timely installation of molding, trim work, painting, and cabinetry to enhance the aesthetics and functionality of their homes and businesses.
- Maintained open lines of communication with clients throughout the project, providing updates, addressing concerns, and ensuring satisfaction with the quality of craftsmanship and final results.
- Collaborated effectively with team members and contractors to ensure smooth project execution, fostering a positive and productive work environment to meet deadlines and deliver high-quality results.
Pool cover technician
Mizupool covers
Pleasant Grove, Utah
01.2022 - 11.2022
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School Diploma -
Brigham Young University
Provo, UT04-2028
Skills
- Customer service
- Attention to detail
- Solution-oriented
- Hungry to learn
- Customer interaction
- Deadline oriented
- Multitasking and organization
- Team collaboration
Accomplishments
- Devoted full-time missionary in Colombia, committed to service, leadership, and community outreach. Gained strong communication, teaching, and interpersonal skills while guiding others and adapting in diverse cultural settings.
- National Youth Leadership Award: Developed strong leadership, project management, and problem-solving skills. Committed to service, demonstrated dedication, and exemplified core values such as integrity, responsibility, and teamwork, all valuable qualities for professional success.
Languages
Spanish
Native or Bilingual
Timeline
Construction Technician
Oikos Prime Construction
11.2024 - Current
Pool cover technician
Mizupool covers
01.2022 - 11.2022
High School Diploma -
Brigham Young University