Summary
Overview
Work History
Education
Skills
Tel
Timeline
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Matthew Trevizo

San Jacinto,CA

Summary

A person who is highly energetic, outgoing and detail oriented. Handles multiple responsibilities while providing exceptional customer service, Strong communication skills, a multi-tasker, flexible, and time management.

Overview

7
7
years of professional experience

Work History

Security Officer

Cahuilla Casino Resort
10.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Wrote detailed reports of all security breaches and investigations.

Delivery Driver

Amazon (JJRGA Express Delivery INC.)
12.2022 - 06.2023
  • Front lines working directly with our customers and members
  • Follow up on customer requests or problems with solution oriented approach keeping customer informed of delivery progress
  • Use handheld technology to deliver customer packages, manage delivery progress, and solve obstacles
  • Sort and prepare a delivery route to meet customer promise
  • Ensure delivery vehicle is clean, fueled, and in good operating condition at all times
  • Carry out in delivery station activities including sortation and general tasks
  • Under tight deadlines, drive a delivery van up to GVWR 10,000 lbs
  • Deliver to many customer residences and businesses, climbs in and out of van, and walks up and down stairs as required to deliver packages according to established procedures in all weather conditions.

Security Officer

Soboba Casino Resort
12.2021 - 09.2022
  • Escort guests, employees, and assets on the casino property
  • Communicate with guests and other team members in a positive manner
  • Provide first aid and CPR when necessary
  • Use PC based computer software and office equipment
  • Patrol all casino floors with professional conduct.

MB Details

01.2019 - 12.2021
  • Cleaning and aesthetic care for the interiors and exteriors of automobiles
  • Repair and clean seats, carpets and dash components
  • Restore delicate leather, vinyl, rubber and upholstery
  • Handling strong cleaners and chemicals with care
  • Restore and protect interior and exterior paint and plastics
  • Handling and maintenance equipment and power tools such as, vacuums, water pumps and pressure washers.

Cashier

El Pollo Loco
12.2017 - 06.2019
  • Greeted customers entering the store and provided excellent customer service
  • Counting cash drawers
  • Helped customers select products that best fits their personal needs
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback
  • Built and maintained effective relationships with peers and upper management
  • Processed all sales transactions accurately and in a timely fashion
  • Maintained a clean and safe environment, including kitchen, restrooms, building exterior, parking lot, dumpster and sidewalk.

Education

High School Diploma -

San Jacinto High School
San Jacinto, CA
01.2019

Skills

  • Quick learner and multi-tasker
  • Excellent time management skills
  • Ability to respect deadlines in a proper manner
  • Verbal and written communication
  • Team Player
  • Customer Service
  • Honest and Dependable

Tel

(951) 350-2782

Timeline

Security Officer

Cahuilla Casino Resort
10.2023 - Current

Delivery Driver

Amazon (JJRGA Express Delivery INC.)
12.2022 - 06.2023

Security Officer

Soboba Casino Resort
12.2021 - 09.2022

MB Details

01.2019 - 12.2021

Cashier

El Pollo Loco
12.2017 - 06.2019

High School Diploma -

San Jacinto High School

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Matthew Trevizo