Matthew Trower
Tulsa
Summary
Dynamic professional with a proven track record in logistics and customer service excellence, notably at Nordam Repair Division. Expert in leveraging SAP and Microsoft Office to streamline supply chain operations. Adept at leading teams to exceed performance metrics, with a keen focus on reducing discrepancies and enhancing inventory management. Demonstrates exceptional problem-solving and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Coordinator
Nordam Repair Division
Tulsa
12.2024 - Current
- Scheduling carrier pickups and delivery
- Create and prioritize documentation in accordance with FAA and customs declaration
- Identify and resolve any issues preventing delays, damages or discrepancies
- Maintain accurate records utilizing high typing speed and accuracy
- Utilizing various computer programs (SAP, Microsoft Office, Chrome Web Browser)
Meat & Seafood Counter Clerk
Reasor’s Grocery
Tulsa
09.2020 - Current
- Setup and Maintain Product Inventory
- Merchandise Products While Eliminating Shrink
- Provide Customer Service
- Organize and Order Products and Materials
- Team Leader
Customer Service Representative (Team Lead)
Alorica
Tulsa
01.2017 - 09.2020
- Provide Service to Customers via Telephone and e-mail
- Staff and Time Management
- Knowledge of Digital Performance Metrics
Education
Medical Assistant Certification -
Platt College
Tulsa, OK06.2010
High School Diploma -
Talking Leaves Job Corps
Tahlequah, OK02.2006
Skills
- SAP
- Microsoft Office
- Chrome Web Browser
- Forklift Certified
- Electric Pallet Jack Certified
- Inventory Management
- Customer Service Skills
- Team Management
- Data Entry
- Records management
- Logistics management
- Invoice processing
- Documentation
- Supply chain optimization
Timeline
Shipping and Receiving Coordinator
Nordam Repair Division
12.2024 - Current
Meat & Seafood Counter Clerk
Reasor’s Grocery
09.2020 - Current
Customer Service Representative (Team Lead)
Alorica
01.2017 - 09.2020
Medical Assistant Certification -
Platt College
High School Diploma -
Talking Leaves Job Corps
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