Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Troy

Indianapolis,IN

Summary

Experienced project and sales support professional with strengths in client communication, quotation preparation, and material coordination. Known for managing orders, securing approvals, and coordinating deliveries to support smooth project completion.

Overview

11
11
years of professional experience

Work History

Project Manager

Ferguson Enterprises
Indianapolis, IN
01.2026 - Current
  • Analyzed job plans to identify opportunities and created quotations based on engineering specifications
  • Secured project for client by creating submittal packages for approval
  • Informed customers of manufacturer lead times and coordinated delivery of materials to job site

Sales Support Specialist

Ferguson
Indianapolis, Indiana
05.2024 - 01.2026
  • Acted as primary contact for plumbing and HVAC companies, addressing their Ferguson requirements efficiently.
  • Processed quotes and orders from phone calls, emails, and web orders to ensure timely fulfillment of customer needs.
  • Led team in achieving Ferguson blended branch of the year through effective management of phone call metrics.

Sales Associate

Sullivan Hardware
Indianapolis, Indiana
04.2016 - 08.2021
  • Launched grill sales department, establishing new market and driving sales growth
  • Handled complaints, warranty issues, and deliveries, ensuring client satisfaction
  • Managed staff of 5-12 employees in Christmas tree lot, coordinating operations and customer service.

Education

Bachelor of Arts - Rhetoric

Wabash College
Crawfordsville, IN
05-2023

Skills

  • Client communication
  • Project management
  • Written communication
  • Documentation management
  • Material coordination
  • Order management
  • Logistics coordination
  • Quotation preparation

Timeline

Project Manager

Ferguson Enterprises
01.2026 - Current

Sales Support Specialist

Ferguson
05.2024 - 01.2026

Sales Associate

Sullivan Hardware
04.2016 - 08.2021

Bachelor of Arts - Rhetoric

Wabash College
Matthew Troy