Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Tsiodras

Roselle,IL

Summary

Retail leader with a proven track record at Dicks Sporting Goods. Expertise in team leadership and customer service, fostering high-performance cultures. Committed to delivering exceptional shopping experiences while managing operations and training staff effectively.

Overview

3
3
years of professional experience

Work History

Key Carrying Golf Lead

Dicks Sporting Goods
Schaumburg, USA
10.2023 - Current
  • Successfully managed a $1.5 million revenue-generating department.
  • Assumed leadership of an underperforming department ranked in the bottom 25%, and successfully transformed it into the top-performing department within one quarter.
  • Drove a 500% increase in fittings, helping to produce 12 in Q1, compared to just 2 throughout the previous year.
  • Led the district with a 9.9% comp sales increase, outperforming the next highest store by over 8%, setting a new benchmark for performance.
  • Maximized departmental sales by monitoring daily performance metrics, and coaching team members to consistently deliver full-service sales experiences.
  • Managed and motivated team members by clearly communicating the 'how' and 'why' behind business operations, fostering greater engagement and performance.
  • Demonstrated ability to lead and collaborate effectively in dynamic retail environments, balancing independent decision-making with strong teamwork to drive sales, enhance customer experience, and meet store performance goals.
  • Consistently challenged and motivated team members to meet or exceed the previous year's sales figures during each shift, driving a high-performance sales culture.
  • Delivered exceptional customer service, creating personalized shopping experiences that fostered customer loyalty.

Golf Teammate

Dicks Sporting Goods
Bloomingdale, USA
10.2022 - 10.2023
  • Supported daily operations, collaborating effectively with teammates to enhance productivity.
  • Demonstrated commitment to continuous improvement through ongoing learning initiatives.
  • Adapted to flexible scheduling, including nights, weekends, and holidays.
  • Utilized time management skills to ensure timely completion of all tasks.

Stadium Operations

Schaumburg Boomers Baseball
Schaumburg, USA
05.2022 - 10.2022
  • Fostered effective communication among staff to support collaboration and teamwork.
  • Executed operational policies and procedures that maximized efficiency across departments.

Education

High School Diploma -

Lake Park High School
Roselle, IL
05.2024

Skills

  • Team collaboration
  • Customer service
  • Problem solving
  • Time management
  • Adaptability
  • Team leadership
  • Staff training
  • Task delegation
  • Goal setting
  • Project planning
  • Sales management

Timeline

Key Carrying Golf Lead

Dicks Sporting Goods
10.2023 - Current

Golf Teammate

Dicks Sporting Goods
10.2022 - 10.2023

Stadium Operations

Schaumburg Boomers Baseball
05.2022 - 10.2022

High School Diploma -

Lake Park High School

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