Matthew Valentin
The Bronx,NY
Summary
Dynamic Dispatch Coordinator with proven expertise in optimizing route planning and enhancing operational efficiency. Skilled in GPS tracking and employee training. Excel in fostering strong client relationships and driving productivity improvements. Committed to delivering exceptional service while ensuring compliance and safety standards are met.
Overview
11
11
years of professional experience
Work History
Dispatch Coordinator
Shleppers
The Bronx, NY
02.2025 - Current
- Coordinated daily dispatch schedules for local and long-distance moves.
- Communicated with clients to confirm pickup and delivery details.
- Monitored fleet vehicle locations using GPS technology for enhanced tracking.
- Assisted drivers in route planning to maximize operational efficiency.
- Processed incoming orders and entered data into management software accurately.
- Verified presence of all necessary documents prior to shipment release.
- Prepared shipping documents including bills of lading, invoices, and packing slips.
- Supported training of new staff on dispatch procedures and tools.
Operations Supervisor
Krasdale Foods
The Bronx, New York
01.2022 - 12.2024
- Supervised daily operations to ensure efficient workflow and productivity.
- Managed inventory levels to optimize stock availability and reduce waste.
- Coordinated team schedules to maintain adequate staffing for operational needs.
- Trained new employees on safety protocols and operational procedures.
- Conducted regular quality checks to uphold company standards and compliance.
- Assisted in resolving customer inquiries to ensure satisfactory service experiences.
- Collaborated with management to develop training materials for staff development.
- Trained new employees on proper job functions and company policies and procedures.
Operations Supervisor/Dispatcher Office Assistant
Baldor Foods
Bronx, New York
01.2015 - 12.2022
- Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
- Coordinated inventory management processes to maintain accurate stock levels and reduce waste.
- Trained and mentored team members on safety protocols and operational best practices.
- Implemented process improvements to enhance productivity and streamline operations.
- Conducted regular inspections to uphold quality standards in all operational areas.
- Developed strong relationships with customers through excellent customer service practices.
- Prepared reports on operational performance metrics and presented them to management team.
Skills
- Dispatch scheduling and coordination
- Route planning and navigation
- Data entry and documentation
- Customer communication and service
- Problem solving and critical thinking
- Transportation management
- Software proficiency
- Workflow supervision
- Dispatch coordination
- Fleet tracking
- GPS tracking
- Route planning
Timeline
Dispatch Coordinator
Shleppers
02.2025 - Current
Operations Supervisor
Krasdale Foods
01.2022 - 12.2024
Operations Supervisor/Dispatcher Office Assistant
Baldor Foods
01.2015 - 12.2022
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