Matthew Vega
The Bronx,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server - Bartender
Yard House
02.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server-Bartender
Applebee's
01.2017 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Front Desk Receptionist
La Quinta Suites
10.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Business Management
Bronx Community College
Bronx, NY2014
John F Kennedy Highschool
Bronx Ny06.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Point of sale operation
Timeline
Server - Bartender
Yard House
02.2022 - 01.2023
Front Desk Receptionist
La Quinta Suites
10.2021 - 02.2022
Server-Bartender
Applebee's
01.2017 - 05.2022
Business Management
Bronx Community College
John F Kennedy Highschool
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