Matthew Villa

• Responsible for developing relationships with members and assisting them through the process of actively working towards better health by providing support, encouragement, and education.

• Assist businesses on their surveillance systems, install and sell
• Motorola systems, work on antennas around the City of El Paso, and work with customers to schedule appointments.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.

• Provided detailed information about company insurance products.
• Provided information on features, policies and relative advantages to promote insurance packages.
• Set up policies and completed all documentation.
• Worked in high-volume, competitive sales environment.
• Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

As a Police Cadet I was required to study material given to me regarding criminal law and police tactics.

As a Police Cadet i was required to maintain a high level of physical fitness as needed to perform everyday duties that pertain to a Police Officer.

Perform and maintain a constant recollection of defensive tactics needed for self defense and to subdue suspects.

• Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
• Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
• Oversaw the processing of shipments, verifying accuracy of delivered items against purchase orders and invoices.
• Managed cash register operations accurately, ensuring timely transactions and minimal errors.

• Collaborated with fellow dispatchers, sharing knowledge and expertise to facilitate seamless operations.
• Developed strong rapport with first responders, fostering trust and cooperation for efficient teamwork.
• Reduced errors in communication by maintaining precise records of dispatched calls and resource allocations.
• Contributed to a safer community by coordinating timely responses to emergencies and critical incidents.
• Enhanced response times by efficiently managing multiple communication channels and prioritizing emergency situations.

• Received ongoing training in various law enforcement topics to stay current with industry best practices and procedures.
• Conducted physical training to keep fit and perform job duties productively.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Increased sales through effective merchandising strategies and targeted promotions.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.