Matthew Tenorio-Vitek
Bigfork
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Agency Producer
Farmers Insurance Agency
08.2020 - Current
- Agency producer for insurance agency in charge of selling insurance to existing clients and new clients as well as maintaining client accounts.
- Improved client retention rates by providing exceptional customer service and addressing concerns promptly.
- Developed strong relationships with clients through clear communication and understanding of their objectives, resulting in repeat business.
Service/ Assistant Manager
Purcell Tire & Service Center
02.2020 - 06.2020
- Service Manager and Assistant Manger for a medium volume mechanic shop, in charge of employee assignments and work flow, managing front office, customer sales as well as business to business sales
- Responsible for payroll at my location as well as daily profit and losses for the store.
Brake & Tire Technician
U-HAUL REPAIR CENTER
11.2018 - 02.2020
- Responsible for preventative maintenance of all U-Haul vehicles that come into Arizona and are due for a check of all systems
- General repair of any broken or not working parts, communicates with the other teams at the Repair Center to make sure each vehicle that leaves is in perfect condition
- One of the essential functions is working as a team and assisting all other departments as needed
- Manages the Preventative Maintenance area and am responsible for all work that comes in and leaves preventative maintenance as well as the cleanliness and timeliness of the department.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
Tire Technician
LES SCHWAB TIRE CENTER
01.2016 - 04.2018
- Worked directly with the public, fielding inquiries and completing large sales regularly, developed rapport with clients and obtained and maintained business relationships for the nearly two years at Les Schwab
- Worked a multi-line phone system, made appointments and took messages for employees and management
- Partook in management training and was on track for promotion into management
- Developed a large knowledge of many varieties of cars and parts and was able to make recommendations and execute many technical aspects of the job including -but not limited to- dismounting and mounting tires on to customers vehicles, flat repair.
Flooring Assistant
VITEK CUSTOM FLOORING
05.2014 - 06.2016
- Worked a phone system, scheduling and giving price quotes and decryption of products to current and potential clients
- Visiting job sites before their appointment time to prep the site for new flooring installation
- Assisting with day-to-day operations in the office and in the field.
Education
High School Diploma -
Flathead High School
Kalispell, MT05.2012
Skills
- Punctual and hardworking
- Excellent at multitasking
- Performs well under pressure
- Team Player
- Tire mounting
- Tire balancing
- Technical knowledge
- Staff Training
- Heavy Lifting
- Attention to Detail
Timeline
Agency Producer
Farmers Insurance Agency
08.2020 - Current
Service/ Assistant Manager
Purcell Tire & Service Center
02.2020 - 06.2020
Brake & Tire Technician
U-HAUL REPAIR CENTER
11.2018 - 02.2020
Tire Technician
LES SCHWAB TIRE CENTER
01.2016 - 04.2018
Flooring Assistant
VITEK CUSTOM FLOORING
05.2014 - 06.2016
High School Diploma -
Flathead High School