Managed fleet of ~3000 vehicles in the San Jose, SFO and Downtown San Francisco markets
Created and analyzed estimates for vehicles to ensure we met budgetary restrictions.
Built integrated SQL and Excel tracking systems to monitor parts orders, vehicle infleeting, and auction resale; developed geographic heatmaps (“hot zones”) to allocate vehicles and parts based on market-specific repair trends.
Maintained vendor relationships to ensure we had the highest quality of maintenance done to our vehicles with the fastest turnaround
Created purchase orders (parts and services) and ensured they matched invoices for accurate billing. Resolved any billing discrepancies between vendors and SIXT
Created weekly non-revenue reports for upper management to ensure we had eyes on all units that are out of service
Compliance Testing Program Manager
TEC Accutite
01.2024 - 04.2024
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives. New territory acquisition (Alameda and Caltrain)
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Project Manager - Northwest Market
Bird Scooters
01.2022 - 01.2024
Managed our customer success, fleet management and overall KPI ownership for large and small markets (~6000 bikes and scooters, 30 franchise partners and 4 in-house operations) across Washington, Oregon, Idaho, Montana, Utah, Nevada, Wyoming, Colorado and Northern California.
Identified successful markets and failing markets with a team. Working together we were able to create cost effective exit strategies and identify how to best utilize our stronger markets.
Created dashboards through SQL and Excel to track current projects to track metrics that would improve success throughout all of our North American markets.
Traveled to all of our markets for hands-on training for mechanics to improve vehicle quality and safety.
On-boarded and offboarded franchise partners through Salesforce systems.
Managed logistics for vehicle and parts
Opened repair centers across my region, working with city inspectors and vendors to ensure they could be up and running as soon as possible.
Systems Test Engineer (Mission Readiness)
Zoox
03.2021 - 02.2022
With Python ran scripts to integrate/test new features on fully autonomous vehicles.
Diagnosed and tested battery/charging features
Deployed updates on vehicles and would run any requested test from engineering team (would work as many hours required to ensure engineering team had data they needed)
Loaded and unloaded fully autonomous vehicles via remote control onto trucks for transport
Installed MDI (manual driving interfaces) and ran test at private facilities (high speed and brake testing)
Software and hardware integration and testing with autonomous vehicles (calibration, crash, suspension and high-speed testing)
Took part in training and deploying first public road testing of fully autonomous vehicles (deploying, removal and all safety measures for the autonomous units)