Matthew Warmke
Georgetown,TX
Summary
Systems analyst with 10+ years supporting statewide telecom operations for 1,000+ customers and $120M in annual sales. Skilled in requirements analysis, vendor integration, incident management, and troubleshooting complex application and network issues.
Overview
20
20
years of professional experience
Work History
Systems Analyst
State of Texas Department of Information Resources
Austin, TX
10.2015 - Current
- Managed statewide telecom data for State of Texas, serving over one thousand active customers and $120 million in annual sales without additional staff or support.
- Prepared system specification documentation for Department of Information Resources projects and support requests.
- Gained practical experience with Amazon GovCloud, Oracle databases, and connectivity across vendor applications including ServiceNow, Salesforce, and Remedy/Heliux.
- Assisted technical teams in troubleshooting and resolving application and network issues.
- Supported change requests, testing plans, and release schedules for agency systems.
- Communicated status updates with staff, vendors, and Texas agency stakeholders.
Chairman, Board of Directors
The Lunatic Fringe Production Group
Cocoa Beach , FL
12.2006 - 10.2015
- Facilitated collaboration among talent, writers, editors, and executives to enhance production quality.
- Coordinated budgets, vendor requests, and equipment needs to ensure seamless project execution.
- Resolved production issues and maintained smooth workflows during programming.
- Directed post-production activities including editing, sound mixing, color correction, and graphics design to maintain high production standards.
- Generated original ideas and further developed ideas through research.
Education
Management Information Systems - Information Technology
Ohio University
Athens, OHSkills
- Systems analysis
- Requirements analysis
- Technical documentation
- Cloud platforms
- Telecom data management
- Database administration
- Incident management
- Vendor integration
- Telecommunications analysis
Timeline
Systems Analyst
State of Texas Department of Information Resources
10.2015 - Current
Chairman, Board of Directors
The Lunatic Fringe Production Group
12.2006 - 10.2015
Management Information Systems - Information Technology
Ohio University