Matthew Weaver
Orlando,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Carpenter Apprentice
Skolfield Homes
09.2022 - 11.2023
- Assisted with movement of materials and equipment to job sites.
- Planned and executed work with proper tools and materials to maximize efficiency.
- Followed established job site safety regulations and maintained safe and clean work area.
- Cut materials according to specifications in preparation for installation.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
Host
Bella Brava
11.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Front Service Clerk
Publix
02.2019 - 06.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Advised guests about available products and services to meet individual needs.
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Managed multiple tasks in high-volume environment.
- Addressed guest complaints and resolved issues to promote satisfaction.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL05.2024
Skills
- Administrative Skills
- Problem-Solving Skills
- Listening Skills
- Conflict Management
- Team Collaboration
Timeline
Carpenter Apprentice
Skolfield Homes
09.2022 - 11.2023
Host
Bella Brava
11.2021 - 06.2022
Front Service Clerk
Publix
02.2019 - 06.2022
Associate of Arts - Business Administration
Valencia College
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