Matthew Welch
Council Bluffs
Summary
Dynamic Team Trainer at Culver's Restaurant with a proven track record in enhancing customer service and food safety standards. Skilled in problem-solving and fostering teamwork, I effectively cross-trained staff to boost performance and ensure exceptional service. Committed to creating a positive dining experience through compassionate and efficient interactions.
Overview
3
3
years of professional experience
Work History
Team Trainer
Culver's Restaurant
09.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Quickly and carefully ran out food to customers.
- Handled problems with food by talking with the customer and the kitchen.
- Provided great customer service while taking orders on the register, and guided the customers through the ordering process.
Education
Abraham Lincoln High School
1205 Bonham St, Council Bluffs, IA 51503Skills
- Problem-solving
- Teamwork and collaboration
- Outgoing
- Confident
- Compassionate
- Hardworking and committed
Timeline
Team Trainer
Culver's Restaurant
09.2022 - Current
Abraham Lincoln High School
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