Matthew West
Pleasant Shade,TN
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing 3 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Fedex Supply Chain
Mount Juliet, TN
06.2019 - Current
- Trained, mentored and motivated employees to maximize team productivity.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Oversaw implementation of procedures, goals and objectives within operations.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Built strong operational teams to meet process and production demands.
- Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
- Built and developed employee talent to drive engagement, resulting in advancement within company.
Team Lead
Fedex Supply Chain
Mount Juliet, TN
01.2016 - 05.2019
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Followed staffing strategies to achieve production goals.
Package Handler
Fedex Supply Chain
Mount Juliet, TN
09.2013 - 01.2016
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Resolved conveyor system issues by clearing jams and blockages.
- Loaded completed orders on pallets according to delivery numbers.
- Examined and inspected containers, materials and products to meet packing specifications.
- Picked products using RF scanner to fill orders.
Education
High School Diploma -
Smith County High School
Carthage, TN05.2009
Skills
- MRP and ERP Systems
- Budgeting and Cost Control Strategies
- Quality Assurance
- Performance Management
- Microsoft Office
- New Hire Orientation
- Team Building
- Multitasking and Organization
Accomplishments
- Awarded Three bravo zulus for outstanding performance and team contributions.
Certification
- Certificate as QDM Teacher, Fedex Supply Chain
Timeline
Operations Supervisor
Fedex Supply Chain
06.2019 - Current
Team Lead
Fedex Supply Chain
01.2016 - 05.2019
Package Handler
Fedex Supply Chain
09.2013 - 01.2016
High School Diploma -
Smith County High School