Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Weyler

Egg Harbor City,NJ

Summary

Dedicated hospitality professional with more than 20 years of experience providing exceptional guest service in luxury resort and casino environments. Skilled at anticipating guest needs, building rapport with diverse clientele, and delivering personalized service with professionalism and discretion. Recognized for maintaining high service standards, resolving guest concerns, and creating memorable guest experiences in fast-paced settings. Seeking to leverage extensive hospitality expertise in a Butler position with Borgata Hotel Casino & Spa. Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

21
21
years of professional experience

Work History

Bartender

BORGATA HOTEL CASINO & SPA
Atlantic City, NJ
07.2005 - Current
  • Provided exceptional service to guests, enhancing overall luxury resort experience.
  • Anticipated guest preferences, ensuring personalized and memorable visits.
  • Built strong relationships with repeat guests and VIP patrons.
  • Demonstrated discretion and professionalism when serving high-profile guests.
  • Resolved guest concerns swiftly, maintaining high satisfaction levels.
  • Maintained luxury hospitality standards in fast-paced settings.

Bartender / Bar Manager

JD’S PUB & GRILL
New Jersey
04.2023 - 01.2025
  • Managed daily operations while maintaining exceptional customer service standards.
  • Scheduled, trained, and supervised front-of-house staff.
  • Coordinated private parties, special events, and entertainment bookings to enhance guest experiences.
  • Managed inventory ordering and maintenance to ensure optimal stock levels.
  • Led hiring and onboarding processes to integrate new employees into the team effectively.

Education

Some College (No Degree) - Marketing

Pierce College
Philadelphia, PA

Skills

  • Food and Beverage Expertise
  • Alcohol service
  • Luxury Guest Service
  • VIP Guest Relations
  • Personalized Guest Experiences
  • Anticipatory Service
  • Hospitality Etiquette
  • Conflict Resolution
  • Event and Special Request Coordination
  • Inventory and Supply Management
  • Staff scheduling
  • POS system proficiency
  • Multitasking capability
  • TIPS Certified
  • Complex problem solving
  • Team Leadership
  • Customer support skills
  • Customer service
  • Professional Discretion and Confidentiality
  • Effective communication
  • Clear communication
  • Outgoing demeanor
  • Reliability
  • Team collaboration
  • Service-oriented mindset

Timeline

Bartender / Bar Manager

JD’S PUB & GRILL
04.2023 - 01.2025

Bartender

BORGATA HOTEL CASINO & SPA
07.2005 - Current

Some College (No Degree) - Marketing

Pierce College
Matthew Weyler