Matthew Whitehead
Royston,GA
Summary
Accomplished Network and Computer Systems Administrator with a robust history at the United States Army, specializing in network administration and team leadership. Excelled in enhancing system operations and mentoring personnel, demonstrating a keen ability in cybersecurity awareness and conflict de-escalation. Proven track record of improving operational efficiency and team readiness.
Overview
9
9
years of professional experience
Work History
Network and Computer Systems Administrator
United States Army
Fort Sill, OK
05.2023 - 11.2024
- Ensured appropriate enforcement of security policies within an organization's environment.
- Investigated incidents involving unauthorized attempts at gaining access to a restricted area.
- Maintained positive working relationship with fellow staff and management.
- Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.
- Provided guidance to subordinate personnel on tactical operations and training.
- Trained, coached, and mentored team members to improve readiness and training.
- Assessed performance of individual soldiers within the squad.
Network and Computer Systems Administrator
United States Army
Anderson Air Force Base, Guam
03.2021 - 05.2023
- Gathered data pertaining to customer needs to identify, predict, and evaluate system requirements.
- Created online documentation to help employees resolve day-to-day issues.
- Installed, configured and maintained hardware and software components of the network.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Analyzed work orders to obtain workloads, specifications, and implement required actions.
- Conducted debriefings post-mission to assess performance and identify areas for improvement.
- Adapted to rapidly changing tactical situations to achieve mission objectives.
- Conducted risk assessments for all proposed missions or exercises.
- Coordinated with other units to improve site security operations.
- Followed strict operational security protocols to safeguard mission-critical information.
- Assessed performance of individual soldiers within the squad.
Network and Computer Systems Administrator
United States Army
Fort Campbell, KY
12.2015 - 03.2021
- Trained and directed users on correct use of software and hardware within systems.
- Operated VHF/UHF radio, computer, and telephone communication equipment, and received, copied, and delivered air traffic control messages, clearances, and advisories.
- Used word processing, spreadsheet tracking and database software to track and report on activities and information.
- Configured routers, switches and other networking devices in accordance with company policies.
Education
High School Diploma -
Butler High School
Butler, NJ01-2013
Skills
- Wireless networking
- VoIP administration
- Software installation
- Network administration
- Operating systems
- Server hardware
- Group policy management
- Visitor tracking
- Conflict de-escalation
- General security
- Weapons training
- Physical fitness
- Shift work experience
- Patrol operations
- Entrance control
- Active shooter training
- Security screenings
- Defensive tactics training
- Cybersecurity awareness
- Security systems
- Coaching and mentoring
- Identifying hazards
Timeline
Network and Computer Systems Administrator
United States Army
05.2023 - 11.2024
Network and Computer Systems Administrator
United States Army
03.2021 - 05.2023
Network and Computer Systems Administrator
United States Army
12.2015 - 03.2021
High School Diploma -
Butler High School
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