Matthew Whitehead
Fayetteville,TN
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
6
6
years of professional experience
1999
1999
years of post-secondary education
Work History
Soil Sort Team Lead
Novo Health Services
Chattanooga, Tennessee
06.2024 - 07.2025
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Ensured compliance with company policies and procedures throughout the team.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Coordinated team resources to achieve project goals.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Maintained accurate records of employee attendance and task completion times.
- Developed strategies to increase team productivity and improve customer service levels.
- Identified opportunities for process improvements, implementing changes when required.
- Delegated tasks appropriately according to individual skill sets.
- Motivated staff through positive reinforcement techniques.
- Monitored team performance against targets, taking corrective action where necessary.
- Provided support to junior staff during peak periods of workloads.
- Ensured compliance with industry standards and regulations.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Monitored team progress and enforced deadlines.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Implemented strategic plans to enhance team performance and productivity.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Analyzed key performance indicators to identify effective strategies.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Assessed company operations for compliance with safety standards.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained positive working relationship with fellow staff and management.
General Manager
Stevarinos Itailian Eatery and Pub
Chattanooga, Tennessee
01.2022 - 06.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Guided management and supervisory staff to promote smooth operations.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Tracked monthly sales to generate reports for business development planning.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented campaigns and promotions to help with developing goods and services.
Assembly Line Worker
Century Mold Co
Shelbyville, Tennessee
06.2019 - 10.2019
- Maintained accurate records of product counts and materials used during assemblies.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Assembled components of a variety of products, adhering to production specifications.
- Maintained a safe work environment by adhering to all safety regulations and procedures.
- Ensured work areas were kept clean and organized at all times.
- Performed troubleshooting activities when malfunctions occurred in order to minimize downtime.
- Operated machinery such as drills, saws and presses to assemble parts.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Inspected finished products for quality assurance purposes.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Ensured compliance with company policies and procedures at all times.
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Monitored assembly line operations and identified any issues or problems that arose.
- Provided assistance in other departments when needed.
- Followed standard operating procedures while performing tasks on the assembly line.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Assembled component parts of items and completed hand-finishing of final products.
- Used established assembly instructions to complete jobs.
- Built and packaged products to comply with multiple work orders and deadlines.
- Read and interpreted schematics, blueprints and assembly instructions to produce components.
- Performed quality checks on products and documented discrepancies.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Referred to work orders and blueprints to perform work to specifications.
- Worked through each required task and step in production processes.
Injection Molding Machine Operator
Tepro Inc
Decherd, Tennessee
01.2019 - 06.2019
- Clean molds prior to use and after each run using appropriate cleaning agents.
- Replace worn components on injection molds as needed.
- Evaluate product samples against established quality criteria.
- Maintain accurate records of production activities including machine settings, cycle times, scrap rates.
- Troubleshoot mechanical issues with injection molds and related equipment.
- Perform preventative maintenance on injection molding equipment.
- Adjust machine settings to optimize product quality and maximize output efficiency.
- Advise management on potential risks associated with a given production process.
- Document production data including cycle time, reject rate, scrap rate.
- Train new employees on the proper operation of injection molding machines.
- Ensure that all safety protocols are followed in accordance with company policies and procedures.
- Assist with the installation of new molds and troubleshoot any issues that arise during set-up.
- Set-up and operate injection molding machines to produce plastic parts or products.
- Monitor the production process, making adjustments as necessary to ensure quality standards are met.
- Program computerized controls for specific job requirements.
- Load raw materials into hoppers and feeders according to specifications.
- Inspect finished products for defects, such as warping, cracking, voids, and other irregularities.
- Trimmed excess material and reduced waste with precise measurements and execution.
- Maintained high levels of quality standards by closely monitoring progress and effectively streamlining procedures.
- Checked casting equipment at beginning of shift to verify proper machine functionality and resolve identified malfunctions.
- Turned valves and dials of machines to regulate pressure, temperature and speed and feed rates.
- Inspected finished products for defects and conformity to specifications.
- Adjusted daily work procedures to meet schedules and maintain product quality standards.
- Performed routine preventive maintenance and upkeep of production equipment to maximize performance and minimize downtime.
- Observed meters and gauges to verify and record temperatures, pressures and press-cycle times.
- Pulled level and toggled latches to fill molds and to release mold covers.
Education
Bachelor of Science - Healthcare Management
South University
Online 07.2024 - 07.2025
Lincoln County High School
Fayetteville, TNSome College (No Degree) - Education
Wallace State Community College
Hanceville, ALSkills
- Project management
- Team leadership
- Customer service
- Compliance regulations
- Plastic materials
- ISO standards compliance
- Injection molding techniques
- Cycle time reduction
- Waste reduction
- Computer skills
- Machinery start-up
- Mold setup and maintenance
- Equipment inspection
- Pallet jack operation
- Downtime management
- Preventive Maintenance
- Mold placement
- Polymer material knowledge
- Temperature regulation
- Excellent communication
- Professionalism
- Continuous improvement
- Mold making
- Plastic Work
- Manufacturing Protocols
- Professional demeanor
- Tool operation
- Die cooling
- Problem-solving
- Decision-making
- Employee training
- Process improvement
- Goal setting
- Influencing others
- Motivating teams
- Task delegation
- Priority management
- Employee motivation
- Expectation setting
- Compliance adherence
- Inventory management
- Performance improvement
- Key performance indicators
- Coaching and mentoring
- Conflict resolution
- Attention to detail
- Production monitoring
- Product management
- Employee evaluation
- Workplace safety
- Quality control
- Work assignment delegation
- Workflow management
- Diversity and inclusion
- Employee engagement
- Equipment maintenance
- Corporate social responsibility
- Performance evaluations
- Overtime management
- People management
- Issue resolution
- Work Planning and Prioritization
- Time management
- Leadership
- Team building
- Daily workflow improvement
- Team supervision
- Team assessment
- Quality improvement
- Work planning
- Staff education and training
- Staff training
- Performance analysis
- Budget development
- Staff development
- Sales expertise
- Inventory control
- Visionary leadership
- Budget analysis
- Cost analysis and savings
- Staff-retention programs
- Problem resolution
- Consistently meet goals
- Public relations
- Effective leader
- Program administration
- Supervision and training
- Loss prevention
- Budgeting and cost control strategies
- Profit generation
- Customer relations
- Operations management
- Labor cost controls
- Verbal and written communication
- Expense control
- Schedule management
- Customer retention
- Regulatory compliance
- Quality assurance controls
- Shipping support
- Pallet building
- Machinery operations
- Reading comprehension
- Manufacturing
- Repetitive work
- Equipment operation
- Production lines
- Assembly instructions
- Production scheduling
- Quality inspections
- Finishing work
- Good manufacturing practices
- Materials management
- Assembly techniques
- Machine setup
- Workstation organization
- Part assembly
- Manufacturing experience
- Pallet loading
- Safety procedures
- Raw materials handling
- Hand and power tools
- Assembly and production
- Product inspection
- Product assembly
- Production background
- Visual inspections
- Hand-eye coordination
- Team collaboration
- Work order review
- Problem identification
- Quality assurance
- Facility safety protocols
- Emotional control
- Leadership development
- Competitive
- Strong work ethic
- Disciplined
- Responsible
- Focus and concentration
- Adaptability and resilience
- Self-discipline
- Relationship building
- Self motivation
Accomplishments
- Associate of the Month Novo Health Services
- Associate of the Year SRI Healthcare Solutions
Affiliations
- Father of 2 success driven adults (23, 20).
- Father of Service Member ( National Guard Memeber)
Timeline
Bachelor of Science - Healthcare Management
South University
07.2024 - 07.2025
Soil Sort Team Lead
Novo Health Services
06.2024 - 07.2025
General Manager
Stevarinos Itailian Eatery and Pub
01.2022 - 06.2024
Assembly Line Worker
Century Mold Co
06.2019 - 10.2019
Injection Molding Machine Operator
Tepro Inc
01.2019 - 06.2019
Lincoln County High School
Some College (No Degree) - Education
Wallace State Community College