Lynda Steskal
Quakertown,PA
Summary
Dynamic team leader with a proven track record of enhancing employee satisfaction and driving business success. Recognized for a diplomatic and approachable demeanor, along with a strong commitment to employee training and development. Equipped with the expertise to effectively address operational challenges and improve overall productivity. Passionate about fostering a positive work environment that empowers individuals to excel and contribute to organizational goals.
Overview
12
12
years of professional experience
Work History
Team Lead, Sort and Settle Team
Relectro
Souderton, PA
10.2021 - Current
- Received Safeware devices for repair
- Mated parts to devices for repair
- Tear down of BER devices for recycling
- Assessment of broken devices
- Billing of devices
- Supervise 6-8 employees
- Maintained metrics for employees and instated performance plans if necessary
- Used Google Sheets and Docs to create spreadsheets for multiple people to access
Delivery Driver
Veho, DoorDash, Point Pick Up; Roadie
Quakertown, PA
03.2020 - 01.2021
- Pick up and deliver groceries, packages and food promptly
- Follow set up routes
iTS and iOS Apple Advisor
KellyConnect
Quakertown, PA
03.2019 - 02.2020
- Problem solving technical support for Apple iOS devices
- Solving Billing problems for Apple iTunes
Customer Service Representative
Sky Zone
Hatfield, PA
08.2018 - 03.2019
- Answering customer inquires
- Scheduling events
Sales Representative
NutriSystem
Fort Washington, PA
12.2016 - 05.2018
- Answer Sales Calls
- Answer Retention Calls
- Maintain Sales metrics
Live Ops Customer Service
08.2015 - 09.2017
- Answer Inbound Sales Calls
- Collected Information for Insurance
- Collected Information for Medical Services
Data Steward
TRC Staffing, Veeva
Fort Washington, PA
12.2015 - 07.2016
- Maintain databases for pharmaceutical companies
- Research information to verify accuracy
Associate
Impact Thrift Stores
Montgomeryville, PA
10.2013 - 08.2015
- Cleaning and processing of household items donations
- Sorted clothing donation for resale in the stores
- Sorted books, DVDs and CDs donations for resale in the stores
Retail Associate
Wawa
Hatfield, PA
04.2013 - 11.2013
- Assisting customers
- Ringing sales on the cash register
- Preparing food orders for purchase
- Receiving supplies
- Stocking shelves
Skills
- Extensive experience with Microsoft Office
- Customer engagement
- Client assistance coordinator
- Customer service expertise
- Troubleshooting and support services
- Technical support
- Skilled in inventory handling
- Database administration
- Accurate typing ability
- Effective communication
- Experienced in English communication
- Oversee daily operations for 6-8 staff members
Timeline
Team Lead, Sort and Settle Team
Relectro
10.2021 - Current
Delivery Driver
Veho, DoorDash, Point Pick Up; Roadie
03.2020 - 01.2021
iTS and iOS Apple Advisor
KellyConnect
03.2019 - 02.2020
Customer Service Representative
Sky Zone
08.2018 - 03.2019
Sales Representative
NutriSystem
12.2016 - 05.2018
Data Steward
TRC Staffing, Veeva
12.2015 - 07.2016
Live Ops Customer Service
08.2015 - 09.2017
Associate
Impact Thrift Stores
10.2013 - 08.2015
Retail Associate
Wawa
04.2013 - 11.2013