Summary
Overview
Work History
Skills
Timeline
Generic

Lynda Steskal

Quakertown,PA

Summary

Dynamic team leader with a proven track record of enhancing employee satisfaction and driving business success. Recognized for a diplomatic and approachable demeanor, along with a strong commitment to employee training and development. Equipped with the expertise to effectively address operational challenges and improve overall productivity. Passionate about fostering a positive work environment that empowers individuals to excel and contribute to organizational goals.

Overview

12
12
years of professional experience

Work History

Team Lead, Sort and Settle Team

Relectro
10.2021 - Current
  • Received Safeware devices for repair
  • Mated parts to devices for repair
  • Tear down of BER devices for recycling
  • Assessment of broken devices
  • Billing of devices
  • Supervise 6-8 employees
  • Maintained metrics for employees and instated performance plans if necessary
  • Used Google Sheets and Docs to create spreadsheets for multiple people to access

Delivery Driver

Veho, DoorDash, Point Pick Up; Roadie
03.2020 - 01.2021
  • Pick up and deliver groceries, packages and food promptly
  • Follow set up routes

iTS and iOS Apple Advisor

KellyConnect
03.2019 - 02.2020
  • Problem solving technical support for Apple iOS devices
  • Solving Billing problems for Apple iTunes

Customer Service Representative

Sky Zone
08.2018 - 03.2019
  • Answering customer inquires
  • Scheduling events

Sales Representative

NutriSystem
12.2016 - 05.2018
  • Answer Sales Calls
  • Answer Retention Calls
  • Maintain Sales metrics

Live Ops Customer Service
08.2015 - 09.2017
  • Answer Inbound Sales Calls
  • Collected Information for Insurance
  • Collected Information for Medical Services

Data Steward

TRC Staffing, Veeva
12.2015 - 07.2016
  • Maintain databases for pharmaceutical companies
  • Research information to verify accuracy

Associate

Impact Thrift Stores
10.2013 - 08.2015
  • Cleaning and processing of household items donations
  • Sorted clothing donation for resale in the stores
  • Sorted books, DVDs and CDs donations for resale in the stores

Retail Associate

Wawa
04.2013 - 11.2013
  • Assisting customers
  • Ringing sales on the cash register
  • Preparing food orders for purchase
  • Receiving supplies
  • Stocking shelves

Skills

  • Extensive experience with Microsoft Office
  • Customer engagement
  • Client assistance coordinator
  • Customer service expertise
  • Troubleshooting and support services
  • Technical support
  • Skilled in inventory handling
  • Database administration
  • Accurate typing ability
  • Effective communication
  • Experienced in English communication
  • Oversee daily operations for 6-8 staff members

Timeline

Team Lead, Sort and Settle Team

Relectro
10.2021 - Current

Delivery Driver

Veho, DoorDash, Point Pick Up; Roadie
03.2020 - 01.2021

iTS and iOS Apple Advisor

KellyConnect
03.2019 - 02.2020

Customer Service Representative

Sky Zone
08.2018 - 03.2019

Sales Representative

NutriSystem
12.2016 - 05.2018

Data Steward

TRC Staffing, Veeva
12.2015 - 07.2016

Live Ops Customer Service
08.2015 - 09.2017

Associate

Impact Thrift Stores
10.2013 - 08.2015

Retail Associate

Wawa
04.2013 - 11.2013
Lynda Steskal