Matthew Whiteman

Technician

Wiese USA

Lafayette, Indiana

02.1995 - Current

Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Maintained records of repairs, calibrations, and tests performed on equipment.
Conducted preventive maintenance procedures according to established schedules.
Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
Replaced defective components or parts as needed.
Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Provided technical support services to customers via phone or email communication.
Installed software updates on customer machines while providing technical assistance when necessary.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Adhered to all safety policies and procedures while working in the lab environment.
Created wiring diagrams showing connections between components within circuit boards or assemblies.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Managed quality control and maintained high level of customer satisfaction.
Troubleshot systems to determine appropriate resolution for reported problems with usage.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Cleaned, maintained and properly stocked company vehicle to prepare for required duties.

Summary

Overview

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Technician

Education

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Technician