Matthew Williams
Katy,Texas
Summary
Friendly Carhop with almost a year of experience. Multitasks efficiently to fulfill orders and maintain customer satisfaction. Detail-oriented and dedicated to staying calm under pressure Highly skilled
Overview
1
1
year of professional experience
1
1
Certification
Work History
Kitchen Prep Cook
Sonics Drive In
Katy, TX
02.2024 - Current
- Assembled dishes according to recipes and presentation standards.
- Monitored temperatures of ovens, grills, fryers, broilers, steam kettles, to ensure proper cooking times.
- Followed instructions from head chef regarding recipe modifications portion size plate presentation garnishes.
- Grilled and deep fried various foods from meats to potatoes.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
Carhop Server
Sonics Drive In
Katy, TX
07.2023 - Current
- Greeted customers and provided them with menus.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Ensured that all orders were accurate and complete before serving them to customers.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Assisted other team members when needed during busy times or special events.
- Completed orders by making specialty shakes and ice cream desserts.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
Education
High School Diploma -
Katy High School
Katy, TX05-2025
Skills
- Organization
- Menu Planning
- Strong Work Ethic
- Excellent customer service
- POS Systems
- Adaptability and Dependability
- Kitchen Support
- Guest satisfaction
- Teamwork and Collaboration
Affiliations
Im an active member in Marching band/ Concert band at my high school and im in engineering after school courses. Im also in advanced courses and plan on taking more next year.
Accomplishments
- I have earned multiple honor rolls for my academic achievements.
- Tutored many of my piers to help them succeed In schooling and Fine arts.
- Trained many employees to provide good food and a amazing experience to our customers.
- I always go above and beyond
Languages
English
Native/ Bilingual
Certification
I am constrained in both back of the house ( fryers cooking burgers ect) as well as front of the house operations in food service.
References
References available upon request.
Timeline
Kitchen Prep Cook
Sonics Drive In
02.2024 - Current
Carhop Server
Sonics Drive In
07.2023 - Current
High School Diploma -
Katy High School