Matthew Williams
Stansbury Park,UT
Summary
Provisioning Analyst at Adobe with experience in order processing, deal interpretation, and issue resolution within operational workflows. Skilled in data analysis, managing complex workflows, cross-functional collaboration, and accurate fulfillment. Proven ability to drive operational efficiency through proactive problem solving, process optimization, and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Provisioning Analyst
Adobe (Contractor via Magnit)
Lehi, UT
05.2025 - Current
- Processed and provisioned high-volume Adobe product orders, ensuring accurate configurations and timely fulfillment.
- Collaborated with sales, finance, product teams to interpret complex deal requirements and purchase orders, ensuring alignment and clarity.
- Proactively resolved provisioning issues to prevent delays in bookings and minimize customer impact.
- Interpreted complex purchase orders to streamline order fulfillment and improve efficiency. Processed and provisioned high-volume Adobe product orders, ensuring accurate configurations and timely fulfillment.
- Utilized AAUI, Excel, Jira, Power BI, D365, and SFDC for accurate provisioning, enhancing operational efficiency.
Fleet Sales Manager/Sales Advisor
LARRY H. MILLER SUPER FORD SALT LAKE CITY
Salt Lake City, UT
03.2024 - 05.2025
- Managed fleet sales, closing deals with corporate clients and building lasting business relationships that fostered customer loyalty.
- Grew accounts by identifying client needs and facilitating increased vehicle purchases to enhance client satisfaction.
- Spearheaded reputation improvement by actively seeking and addressing customer feedback, resulting in enhanced service quality.
- Coordinated with manufacturers to ensure timely inventory management.
FINANCE & INSURANCE MANAGER
TOOELE MOTOR COMPANY
Tooele, UT
07.2023 - 01.2024
- Assessed customer needs, recommending tailored financing options and service contracts to meet client expectations.
- Negotiated contract terms and rates to align with client and organizational objectives.
- Processed vehicle financing applications, ensuring timely submission and funding for enhanced customer satisfaction.
- Resolved customer complaints through effective problem-solving strategies, improving client retention.
- Led sales associates in achieving and surpassing sales targets.
PRODUCT SPECIALIST
TOOELE MOTOR COMPANY
Tooele, UT
04.2022 - 07.2023
- Identified customer needs to recommend suitable products based on in-depth product knowledge.
- Presented products to customers using effective verbal descriptions and engaging demonstrations.
- Communicated with clients to address needs and ensure satisfaction, fostering strong client relationships.
- Coordinated product deliveries by managing shipping arrangements and scheduling pickup times to ensure timely fulfillment.
- Cultivated high-performance sales team culture by setting clear expectations and providing regular feedback to enhance team engagement.
PRODUCTION SAFETY & PROCESS MANAGER
PURPLE
Grantsville, UT
08.2021 - 04.2022
- Increased productivity through training and support for team members in best practices and techniques.
- Streamlined workflows by identifying inefficiencies and implementing improvements that enhanced process effectiveness.
- Evaluated and implemented new technologies or process enhancements for continuous improvement opportunities, staying current with industry trends and advancements.
- Empowered team members to take ownership of their roles by providing clear expectations, guidance, and support in achieving personal performance objectives.
- Conducted training sessions to ensure personnel were informed about process updates and changes.
PRODUCTION LINE MANAGER
PURPLE
Grantsville, UT
08.2020 - 08.2021
- Launched continuous improvement projects utilizing data analytics tools, including Lean Six Sigma, to enhance operational efficiency.
- Implemented quality control measures that consistently met product specifications and customer expectations.
- Managed production line staff, fostering collaboration and boosting team morale, leading to improved overall performance.
- Executed root cause analysis during downtime to identify potential errors, minimizing future disruptions.
- Conducted regular inspections to ensure compliance with safety regulations and promptly addressed hazards.
Education
2012-2014 - Sports Medicine, General Education
DIXIE STATE UNIVERSITY
Skills
- Order processing & fulfillment
- CRM and enterprise software systems
- Data analysis
- Issue resolution & escalation management
- Cross-functional collaboration
- Deal interpretation
Certification
- Lean Six Sigma Green Belt, Management and Strategy Institute
- Project Management Essentials Certified, Management and Strategy Institute
- OSHA 10 Certified
- NASM CPT
Timeline
Provisioning Analyst
Adobe (Contractor via Magnit)
05.2025 - Current
Fleet Sales Manager/Sales Advisor
LARRY H. MILLER SUPER FORD SALT LAKE CITY
03.2024 - 05.2025
FINANCE & INSURANCE MANAGER
TOOELE MOTOR COMPANY
07.2023 - 01.2024
PRODUCT SPECIALIST
TOOELE MOTOR COMPANY
04.2022 - 07.2023
PRODUCTION SAFETY & PROCESS MANAGER
PURPLE
08.2021 - 04.2022
PRODUCTION LINE MANAGER
PURPLE
08.2020 - 08.2021
2012-2014 - Sports Medicine, General Education
DIXIE STATE UNIVERSITY