Matthew Wilson III
Baltimore,MD
Summary
Resourceful Service Desk Team Lead known for high productivity and efficient task completion. incident management, and customer relationship management to ensure smooth operational flow. Excel in problem-solving, and communication, leveraging these skills to foster team
Overview
2
2
years of professional experience
Work History
Service desk
Planet Fitness
Baltimore, Md
07.2023 - Current
As a service desk employee we make sure new and current members at our gym are treated with care we make sure that when members come into the gym they can have a great workout environment with no issues make make sure members billing information are up to date we answer any questions or concerns that members may have
Skills
- Customer service
- Billing management
- Conflict resolution
- Membership onboarding
Timeline
Service desk
Planet Fitness
07.2023 - Current
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