Matthew Wohl
San Antonio,TX
Summary
Personable and dedicated partner with extensive experience within H-E-B . Solid team player with upbeat, positive attitude and proven skill in establishing rapport with team and customers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing the business.
Overview
16
16
years of professional experience
Work History
CSA
H-E-B Grocery
San Antonio, TX
01.2008 - 06.2014
- Greeted customers and identified their needs.
- Bagged customers groceries and assisted them to their vehicle.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stock Controller
H-E-B Grocery
San Antonio, TX
06.2014 - 08.2017
- Managed the accurate ordering, receiving and issuing of stock items.
- Maintained inventory records and updated them regularly in the company's database.
- Investigated discrepancies between physical count and computer system data.
- Operated machinery such as forklifts or pallet jacks to move heavy items around the store.
- Ensured all goods were stored safely and securely according to Health and Safety regulations.
- Managed the overnight grocery team to effectively stock product before store opened.
- Trained new hires and coached partners to achieved company case count goal.
Grocery Lead
H-E-B Grocery
San Antonio, TX
08.2017 - 08.2021
- Assisted customers in locating items and providing product information.
- Planned and ordered for displays throughout the department.
- Ensured that all displays were properly labeled and attractively arranged.
- Responded promptly to customer complaints regarding quality or availability of items.
- Identified items for reordering and replenishment.
EFC II
H-E-B Grocery
San Antonio, TX
08.2021 - 10.2022
- Selected product for curbside orders making sure customers were receiving fresh product.
- Stock manual selecting areas within the eFC, while maintaining cold chain integrity.
- Loaded pallets of orders to eFC trucks in a timely manner to ensure we didn't have any late dentures.
EFC Coordinator
H-E-B Grocery
San Antonio, TX
10.2022 - Current
- Unloaded delivery trucks, organized stock, and placed items in designated areas.
- Inspected incoming deliveries for damages or discrepancies from the invoice list.
- Managed receiving team to ensure partners were able to induct all incoming product in a timely manner.
- Responded to recalls once received at our facility.
- Managed the shipping operations to ensure deliveries departed at designated time.
- Identified areas of opportunity and strategized partner movements when needed.
- Coached partners to reach company EP goal.
Education
High School Diploma -
James Madison High School
San Antonio06.2009
Skills
- Innovative
- Drive for Results
- Coaching
- Planning
Timeline
EFC Coordinator
H-E-B Grocery
10.2022 - Current
EFC II
H-E-B Grocery
08.2021 - 10.2022
Grocery Lead
H-E-B Grocery
08.2017 - 08.2021
Stock Controller
H-E-B Grocery
06.2014 - 08.2017
CSA
H-E-B Grocery
01.2008 - 06.2014
High School Diploma -
James Madison High School