Matthew Yates
De Berry,TX
Summary
Results-driven shop manager with expertise in operational efficiency, vendor relationship management, and employee performance evaluation. Committed to fostering a safe workplace while enhancing customer satisfaction through effective task delegation.
Overview
18
18
years of professional experience
Work History
Shop Manager
G&G Services Unlimited
11.2021 - 09.2026
- Oversaw daily shop operations ensuring efficient work flow
- Oversaw maintenance and repairs for all company-operated vehicles.
- Responded to maintenance inquiries around the clock to facilitate prompt repairs.
- Oversaw in managing inventory levels to ensure consistent service availability.
- Supported team members in expanding work knowledge.
- Contributed to workflow improvements to reduce operational delays.
- Partnered with vendors to secure competitive pricing and maintain quality.
- Evaluated employee performance to identify issues and increase productivity.
- Fostered a safe workplace by adhering to safety protocols.
- Developed strong vendor relationships for timely product delivery and effective order management to improve customer satisfaction.
- Assisted in cost management by negotiating effectively with vendors to achieve budget savings.
- Tracked employee attendance and punctuality, addressing concerns promptly to mitigate recurring issues.
Shop Manager
East Texas Truck Repair
04.2020 - 11.2021
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Managed inventory levels, optimizing stock availability and reducing excess.
- Trained and mentored staff on knowledge and customer service techniques.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Coordinated with vendors to negotiate pricing and maintain quality standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Diesel Mechanic
Bufkin Truck Service
01.2016 - 04.2020
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted routine maintenance on trucks, enhancing vehicle longevity and safety compliance.
- Utilized diagnostic tools to identify faults in electronic systems, improving accuracy of repairs.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Upgraded exhaust systems, meeting and exceeding environmental compliance requirements.
Diesel Mechanic
National Truck Repair
01.2013 - 01.2016
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
- Conducted electrical repairs and installations, ensuring vehicles' electrical systems operated efficiently.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
Diesel Mechanic
Scotts Mechanical Service
01.2009 - 01.2013
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed mechanical problems for repair or replacement.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Serviced and maintained engines by performing regular oil and filter changes.
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Utilized diagnostic tools to identify faults in electronic systems, improving accuracy of repairs.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
Education
High School Diploma -
Elysian Fields High School
Elysian Fields, TXAssociate of Business Administration -
Panola College
Carthage, TXDiesel Mechanic -
Texas State Technical College
Marshall, TXSkills
- Customer service
- Employee management
- Task delegation
- Health and safety
Timeline
Shop Manager
G&G Services Unlimited
11.2021 - 09.2026
Shop Manager
East Texas Truck Repair
04.2020 - 11.2021
Diesel Mechanic
Bufkin Truck Service
01.2016 - 04.2020
Diesel Mechanic
National Truck Repair
01.2013 - 01.2016
Diesel Mechanic
Scotts Mechanical Service
01.2009 - 01.2013
High School Diploma -
Elysian Fields High School
Associate of Business Administration -
Panola College
Diesel Mechanic -
Texas State Technical College