Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Yokota

Pearl City,Hawaii

Summary

Dependable worker or delivery driver equipped for fast paced work and changing daily needs. Serves customers or does the task at hand with attention to detail and hardworking approach. Hardworking and focused on completing work quickly to the best of my ability. Reliable team member and dedicated to business success.

Overview

6
6
years of professional experience

Work History

IATSE 665

IATSE Local 665
08.2022 - Current
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Diagnosed and resolved hardware and software issues.
  • Completed tasks according to production sheets specifications and quality standards to meet or exceed tight tolerances and avoid wasting materials.
  • Increased production standards by minimizing production failures and promoting efficient setups.

Manager

Cannabliss
03.2021 - 12.2021
  • Implemented a new sales training program for new and existing employees, increasing the average sales volume by 15%
  • Managed a team of 6 employees, including a manager, and trained them in a variety of merchandising and organizational functions
  • Monitoring the inventory of all product
  • Hiring and training customer service, sales, and security staff
  • Created a comprehensive store brand, including online marketing materials, store signage, and advertising.

Delivery Driver

Uplyft
09.2020 - 03.2021
  • Trained new drivers on the company's delivery process and effective customer service practices
  • Carefully checked inventory loads against shipping papers to verify the accuracy of each order
  • Delivered items within a reasonable time with a 100% on-time delivery
  • Expanded the company's delivery area to include new areas
  • Tracked and maintained records for mileage, fuel usage, and delivery information.

Car Washer

Liquid Aloha Car Wash
07.2018 - 12.2018
  • Worked with coworkers to complete various tasks to customer satisfaction
  • Maintained vehicles to include vacuuming, washing and drying
  • Washed, waxed and buffed exterior of vehicles
  • Used hand tools and power equipment to clean vehicles
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.

Rental Car Driver

Reliable Auto Movers
12.2017 - 05.2018
  • Worked with internal project management teams, customer service, and supply chain to meet and exceed customer expectations
  • Recorded sales or delivery information on daily sales record
  • Developed knowledge of customer, applying strong networking skills and understanding of customers growth plans.

Education

Communications -

Santa Rosa Junior College
Santa Rosa, CA
09.2019

Pearl City High School
Pearl City, HI
12.2016

Skills

  • Customer service
  • Communication skills
  • Management
  • Computer skills
  • Analysis skills
  • Time management
  • Delivery driver experience
  • Analytical and Critical Thinking
  • Teamwork and Collaboration

Timeline

IATSE 665

IATSE Local 665
08.2022 - Current

Manager

Cannabliss
03.2021 - 12.2021

Delivery Driver

Uplyft
09.2020 - 03.2021

Car Washer

Liquid Aloha Car Wash
07.2018 - 12.2018

Rental Car Driver

Reliable Auto Movers
12.2017 - 05.2018

Communications -

Santa Rosa Junior College

Pearl City High School

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Matthew Yokota