Tawny "T" Ingledew
West Valley City,Utah
Summary
Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Stagehand - IATSE
Live Nation/UTP/Ballet West/Utah Opera/Freeman AV
03.2019 - Current
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Worked with various teams to put all props and set pieces in place and supervised prop movements at correct times during performances.
Sales Associate
Animal Riders
08.2018 - 10.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
House Parent
Family Support Center
12.2016 - 12.2017
- Cared for children 0 – 11 years old by doing food prep, laundry, dishes, and file keeping
- Monitored behavior and responded to disciplinary issues in accordance with established policies.
- Provided crisis management and intervention during emergency situations.
Assistant Store Manager
Hot Topic
11.2010 - 10.2018
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Store Manager
Brookstone
10.2005 - 12.2007
- Interviewed, hired, and trained staff associates to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Bear Builder
Build A Bear
10.2004 - 04.2005
- Assisted parents and children in construction and design of personalized stuffed animals, working with several families every day.
- Organized children's birthday parties and led fun party games and activities to keep children entertained.
- Made connections with guests by providing personalized approach and welcoming and warmly greeting guests.
Style Expert/Cashier
Lane Bryant
12.2002 - 03.2004
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted with purchasing decisions and located merchandise for customers.
Laundry Aid/Housekeeping
Infinia Healthcare
04.2002 - 07.2002
- Followed environmental regulations when handling hazardous materials for facility safety.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Education
Bachelor of Arts - Gender Studies
University of Utah
Salt Lake City, UTAssociate of Science - Humanities
Salt Lake Community College (SLCC)
Salt Lake City, UT8.2012
Skills
- Set Construction
- Prop Management
- Preventive Maintenance
- Internal Communications
- Technical Issue Troubleshooting
- Complex Problem-Solving
- Crisis Communications
- Microsoft Word
- POS Systems and Ordering Platforms
- Operations Oversight
- Customer Relations
- Managing Multiple Tasks
Certification
- Basic Safety
- COVID Safety
- Bio Hazards
- Chemical Protection
- Compressed Gasses
- Electric Safety
- Firearms Safety
- Ergonomics
- Fall Protection
- Working in small spaces
- Rigging Basics and Safety
- Elevated Work Platforms and Aerial Lifts
- MEWP's - Mobile Elevating Work Platforms
- Customer Service Foundations
- Computer Literacy for Windows 10 (2016)
- PowerPoint 2019 Essential Training
- Audio for Video: 1 Getting Started
Additional Information
- Local 99 Union Bootcamp
- COMET
- Movies in Utah
- Steward Training 1.0 & 2.0
- Wardrobe 101
- Electrical for Theater
- Fly Rail and Weight Loading
- Carpentry for Theater
- Electrical for Conventions
- Install and Dismantle - I&D
- Deco
- Carpet
Timeline
Stagehand - IATSE
Live Nation/UTP/Ballet West/Utah Opera/Freeman AV
03.2019 - Current
Sales Associate
Animal Riders
08.2018 - 10.2018
House Parent
Family Support Center
12.2016 - 12.2017
Assistant Store Manager
Hot Topic
11.2010 - 10.2018
Assistant Store Manager
Brookstone
10.2005 - 12.2007
Bear Builder
Build A Bear
10.2004 - 04.2005
Style Expert/Cashier
Lane Bryant
12.2002 - 03.2004
Laundry Aid/Housekeeping
Infinia Healthcare
04.2002 - 07.2002
Bachelor of Arts - Gender Studies
University of Utah
Associate of Science - Humanities
Salt Lake Community College (SLCC)
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