Matthew Yost
Woodstock
Summary
Dynamic and detail-oriented professional with a proven track record at previous jobs excelling in quality control and package handling. Recognized for enhancing efficiency and reducing damage rates through meticulous attention to detail and teamwork. Punctual and adaptable, consistently delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Warehouse Packer
Tackle Warehouse
01.2024 - 01.2025
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Loaded merchandise into specific packages suited for product dimensions.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Picked and packed order items.
- Operated manual pallet jacks and forklifts to move and store materials.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Car Wash Attendant
Big Dan's Car Wash
06.2023 - 11.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
Customer Service Representative
Planet Fitness
09.2022 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Groundskeeper
Settindown at Anshly
05.2021 - 08.2022
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Increased property value by implementing seasonal landscape designs and installations.
Education
High School Diploma -
Mountain Education Chater High School
Woodstock, GA05-2023
Skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
- Time management
- Workplace cleanliness
- Order processing
- Package handling
- Loading and unloading
- Quality control
- Maintaining equipment
- Flexible schedule
- Stock organization
Languages
English
Native or Bilingual
Timeline
Warehouse Packer
Tackle Warehouse
01.2024 - 01.2025
Car Wash Attendant
Big Dan's Car Wash
06.2023 - 11.2023
Customer Service Representative
Planet Fitness
09.2022 - 06.2023
Groundskeeper
Settindown at Anshly
05.2021 - 08.2022
High School Diploma -
Mountain Education Chater High School
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