Yasnine Reyes Castillo
Jacksonville
Summary
Dedicated professional with experience in warehouse operations and customer service. Skilled in attention to detail and teamwork, ensuring quality packaging and adherence to safety protocols while enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Warehouse Packer
Ollie Pets
Jacksonville, FL
12.2025 - Current
- Packaged pet products accurately for timely shipment.
- Maintained cleanliness and organization in the packing area to enhance safety.
- Followed safety protocols consistently to minimize workplace hazards.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Placed, tagged, and secured merchandise in diverse designated areas.
Cashier
Burlington
Columbus, GA
09.2024 - 10.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Handled cash, credit, and electronic payments in a secure manner.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Trainee
Grainger
Jacksonville, FL
05.2021 - 09.2023
- Operated inventory management systems to track stock levels and streamline order fulfillment.
- Assisted in training new team members on operational procedures and safety protocols.
- Collaborated with cross-functional teams to enhance workflow efficiency and reduce processing times.
- Conducted regular audits of inventory accuracy, identifying discrepancies for resolution.
- Supported customer service initiatives by addressing inquiries and resolving issues promptly.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Shipping and Receiving Clerk
Skypaxxxrepairs
Jacksonville, FL
05.2016 - 05.2021
- Managed inbound and outbound shipments, ensuring timely processing and accuracy in documentation.
- Coordinated inventory control, optimizing stock levels to reduce discrepancies and improve efficiency.
- Utilized warehouse management systems for tracking shipments and maintaining accurate records.
- Trained new staff on shipping protocols and safety procedures to promote compliance and operational effectiveness.
- Oversaw quality inspections of incoming goods, addressing issues before they impacted production schedules.
- Streamlined packing processes, reducing waste while enhancing overall throughput of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Education
No Degree - English-as-a-Second-Language Education
FSCJ
Jacksonville Fl 11-2009
High School Diploma -
Liceo Nuevo De Hatillo
San Jose Costa Rica12-2006
Skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
- Product packing
- Time management
- Warehouse safety
- Shipment preparation
- Workplace cleanliness
- Package handling
- Maintaining workplace safety
- Order processing
- Package labeling
- Efficient packing
- Pallet jacking
- Quality control
- Maintaining equipment
- Flexible schedule
- Stock organization
- Shipping and receiving
- Documentation and reporting
- Safety compliance
- Basic math
- Packaging and picking
- Barcode scanning
- Pick-list processing
- Quick learner
- Packing and shipping
- Customer service
- Dependable and reliable
- Teamwork and collaboration
- Motivated team player
- Product picking
- Warehouse operations
- Stocking
- Decision-making
- Cleaning procedures
- Storage organization
- Customer relationships
- Safety procedures
- Inventory counting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Packer
Ollie Pets
12.2025 - Current
Cashier
Burlington
09.2024 - 10.2025
Trainee
Grainger
05.2021 - 09.2023
Shipping and Receiving Clerk
Skypaxxxrepairs
05.2016 - 05.2021
No Degree - English-as-a-Second-Language Education
FSCJ
High School Diploma -
Liceo Nuevo De Hatillo