Matthew Zaky
Corona,CA
Summary
Recent graduate seeking to expand skills and gain practical experience in the real world. Demonstrated ability to meet deadlines and excel in independent and collaborative environments. Strong problem-solving, interpersonal, and organizational skills. Proven track record as a dynamic team leader, driving operational efficiency, cost reduction, and delivering exceptional customer service. Experienced in developing and implementing policies and procedures to enhance operational excellence, improve customer satisfaction, and drive profitability. Known for dependability and reliability, eager to continue learning and growing with your company.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Assistant Operations Manager
Patrol Vision Security Services Inc.
06.2022 - Current
- Prepared accounts receivable, invoices, and processed incoming payments in accordance with established financial policies
- Provided leadership and direction to security personnel, fostering a culture of accountability, professionalism, and continuous improvement
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources
Behavior Technician
United Behavior Consultants
12.2023 - 06.2024
- Implemented behavior intervention plans (BIPs) developed by Board Certified Behavior Analysts (BCBAs) to address target behaviors and promote skill acquisition for individuals with developmental disabilities
- Provided one-on-one support and coaching to clients in various settings, including homes, schools, and community environments, to facilitate skill development and independence
- Collected and analyzed data on client behaviors and progress, using behavior tracking tools and software to monitor changes and make data-driven adjustments to intervention strategies
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Used Catalyst to document patient information, progress notes, and treatment plans.
Security Guard
Patrol Vision Security Services Inc.
08.2020 - 06.2022
- Responded quickly to incidents and assessed active situations for security concerns
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Responsible for conducting multiple nightly visual sweeps of the property and its surroundings
- Served as a physical deterrent to criminal activity, including property damage and theft
- Investigated and reported maintenance and safety conditions to avoid endangerment or potentially hazardous situations
General Staff
Carrillo Dining Commons
03.2019 - 07.2019
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
- Prepared and served food and beverages to customers
- Supported other servers, running food and refilling beverages to meet team goals
- Followed all safety and sanitation policies and procedures
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA06.2022
Skills
- Leadership
- Communication
- Microsoft Suite
- Critical Thinking
Certification
- BSIS Guard Card
- American Red Cross certificate of First Aid/CPR/AED training
- Certificate of Chemical Agents training
- Certificate of Handcuff training
Timeline
Behavior Technician
United Behavior Consultants
12.2023 - 06.2024
Assistant Operations Manager
Patrol Vision Security Services Inc.
06.2022 - Current
Security Guard
Patrol Vision Security Services Inc.
08.2020 - 06.2022
General Staff
Carrillo Dining Commons
03.2019 - 07.2019
- BSIS Guard Card
- American Red Cross certificate of First Aid/CPR/AED training
- Certificate of Chemical Agents training
- Certificate of Handcuff training
Bachelor of Arts - Sociology
University of California, Santa Barbara
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