Grant Anderson
Fairfax
Summary
Dynamic operations manager with a proven track record at Enterprise Mobility, excelling in performance tracking and logistics planning. Adept at leading teams to exceed KPIs and enhance efficiency. Recognized for developing innovative solutions and fostering cross-functional collaboration, driving operational success in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Assistant Operations Manager
Enterprise Mobility
06.2024 - Current
- Supports daily operations for a high-volume branch, managing a 300+ vehicle fleet and $5M in annual revenue.
- Monitors and reports key performance indicators (KPIs) related to fleet utilization, operational compliance, and customer satisfaction, consistently exceeding regional performance benchmarks.
- Assists in planning and executing operational initiatives focused on improving efficiency, reducing downtime, and standardizing branch procedures.
- Provides day-to-day operational leadership and guidance to a team of 10 employees, supporting scheduling, workflow coordination, and performance execution.
- Cultivates and strengthens lasting client relationships using strong conflict resolution and dynamic communication skills.
- Trains and guides team members to maintain high productivity and performance metrics.
Management Intern
Enterprise Mobility
05.2023 - 08.2023
- Collaborated with industry professionals to learn internal business processes and best practices.
- Developed relationships with wide range of employees, customers and vendors.
- Contributed to operational efficiency by identifying a weakness and develop solutions to improve weakness by 100%
- Offered full time position as a result of meeting KPI's and creating strong relationships during the internship.
Camp Director
Fairfax County Park Authority
05.2022 - 08.2022
- Developed and coordinated schedules and programming for 2 separate camps, supporting daily efficiency and proper resource utilization
- Supervised a team of 9 counselors with responsibility for up to 50 campers.
- Coordinated cross-functional teams to ensure service and operational standards were met
Orientation Leader
Christopher Newport University
02.2021 - 08.2021
- Assisted with transition to college life by providing support to over 50 students.
- Sustained collaborative relationships with faculty, staff and administration.
Front Desk Operator
Fairfax County Park Authority
06.2018 - 08.2019
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Coordinated daily workflows and communications across departments to ensure timely service.
Education
Bachelor of Arts - Management
Christopher Newport University
Newport News, VA05-2024
Skills
- Operations management
- Business development
- Logistics planning
- Performance tracking
- Scheduling and coordination
- Cross-functional coordination
- Leadership
- Adaptability
Timeline
Assistant Operations Manager
Enterprise Mobility
06.2024 - Current
Management Intern
Enterprise Mobility
05.2023 - 08.2023
Camp Director
Fairfax County Park Authority
05.2022 - 08.2022
Orientation Leader
Christopher Newport University
02.2021 - 08.2021
Front Desk Operator
Fairfax County Park Authority
06.2018 - 08.2019
Bachelor of Arts - Management
Christopher Newport University