Summary
Overview
Work History
Education
Skills
Websites
State
Zip
City
Personal Information
Timeline
Generic

Matthew Butala

Greensboro,NC

Summary

Dynamic leader with extensive experience driving operational excellence, optimizing workflows, and enhancing efficiency across diverse healthcare settings. Instrumental in spearheading strategic initiatives to improve patient care, streamline processes, and maximize organizational performance. Skilled in employing advanced Excel with VBA for constructing predictive models, driving strategic decisions, and operational improvements. Proficient in team leadership, resource management, and stakeholder collaboration to achieve overarching business objectives. Strong analytical skills combined with a visionary approach to problem-solving, resulting in the implementation of innovative solutions. Committed to fostering a culture of continuous improvement and delivering exceptional results in fast-paced environments, while maintaining a patient-first ethos and advocating for superior healthcare experiences.

Overview

15
15
years of professional experience

Work History

Senior Director, General Operations

UpStream Primary Care
01.2022 - Current
  • Execute financial management through budget oversight, expenditure tracking, and identification of cost-saving avenues, while sustaining high-quality patient care standards.

Director, Practice Performance

Triad Healthcare Network
01.2015 - 01.2022
  • Supervised practice operations, including analyzing, mitigating risks, improving processes, fostering interdisciplinary alliances, resolving problems, and managing provider communication, education, and training.

Allergy Clinic Director

Mann Ear Nose & Throat
01.2009 - 01.2015
  • Orchestrated operational management of Allergy/ENT group across three physician locations, encompassing budget oversight, business expansion, team leadership, billing/coding, staff development, and documentation.

Staff Sergeant

United States Air Force
  • Oversaw Allergy/Immunization clinic that supported 10K military and civilian dependents, managing $1M budget and leading 12 direct reports.

Education

Master of Business Administration -

Pfeiffer University
Misenheimer, NC

Master of Healthcare Administration -

Pfeiffer University
Misenheimer, NC

Bachelor of Arts in Business Administration -

Mount Olive College
Mt Olive, NC

Skills

  • Process Optimization
  • Quality Assurance
  • Risk Management
  • Regulatory Compliance
  • Strategic Planning & Execution
  • Team Building & Development
  • Financial Management & Budgeting
  • Stakeholder Relationship Management
  • Operational Leadership
  • Healthcare Management
  • Performance Improvement
  • Advanced Excel & VBA
  • Salesforce
  • Salesforce Marketing Cloud
  • Reporting Experience with HEDIS
  • GPRO
  • Next Generation ACO
  • MACRA
  • MIPS
  • CMMI
  • CMS governance
  • MA requirements
  • VBA
  • STARS

State

NC

Zip

27455

City

Greensboro

Personal Information

Title: Director of Operations

Timeline

Senior Director, General Operations

UpStream Primary Care
01.2022 - Current

Director, Practice Performance

Triad Healthcare Network
01.2015 - 01.2022

Allergy Clinic Director

Mann Ear Nose & Throat
01.2009 - 01.2015

Staff Sergeant

United States Air Force

Master of Business Administration -

Pfeiffer University

Master of Healthcare Administration -

Pfeiffer University

Bachelor of Arts in Business Administration -

Mount Olive College
Matthew Butala