Matthew D. Nelson
Bloomington,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dynamic consultant with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities.
Overview
14
14
years of professional experience
Work History
Senior Account Executive
Comcast
01.2024 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Quoted prices, credit terms and other bid specifications.
Account Consultant
ESPY Services LLC
07.2021 - 12.2023
- Discuss industry insights to clients with their current vendors
- Financial industry insight of market (Telecommunications, Energy, Waste Management, Government Funding)
- Consult and advise expense analysis to ensure maximum savings
- Consult and advise clients on vendor invoice management options
- Understand and provide in areas of overhead spending (Telecommunications, Energy, Waste Management)
- Build complex solutions to ensure savings for client
- Execute and implement cost reductions for clients
- Savings for client is 25% or greater
- Increase revenue monthly 15% or greater
- Increased referrals and partnerships (4-5 per month)
Fiber Acquisition
AT&T
05.2020 - 07.2021
- Constructing and presenting business solutions
- Develop new accounts and maintain existing accounts
- Multiple facility penetration (120% Success Rate)
- Face to Face assessments and evaluations per client need
- Setting and executing Team Goals
- Appointment quota goals exceeded over120% month over month
- National Sales Revenue (NSR) exceeded Over 120% month over month
- Acquisition attainment exceeded 110% month over month
Location Manager
AT&T
01.2020 - 05.2020
- Setting and executing team goals every month for AT&T Guidelines
- Coaching Retail Sales Consultants to exceed over 100% month over month
- Top 3 stores month over month for the area
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
Retail Sales Representative
AT
06.2010 - 01.2020
- Responsible for individual sales quotas to assist in achieving the store's overall financial goals
- Consistently exceed over 120% of sales goals monthly
- Educating customers on contracts/plans and technical aspects of their devices/and services
- Experience at three different Indiana retail locations: Fishers, Avon, Bloomington
- Business Specialist for Corporate Accounts
- Managing and advising business plans
- On-site Business Mentor
- MOD - Manager On Duty
- Inventory count
- Responsible for customer escalations and financial decisions
- Peer coaching
Education
Bachelor of Science - Communications
Indiana University East
Richmond, IN05.2017
Skills
- Client Counseling
- Team Management
- Complex Problem-Solving
- Customer Relationship Management
- Client Rapport-Building
- Working with Consultants
- Corporate Partnerships
- Team Leadership
- Industry Expertise
- Team leadership
- Sales Expertise
Accomplishments
· Business Expert Certified (AT&T)
· Summit Sales Award (AT&T)
· Employee of the Quarter (AT&T)
Additional Information
· Ellettsville Youth Sports
Coaching 2021 – Current
Timeline
Senior Account Executive
Comcast
01.2024 - Current
Account Consultant
ESPY Services LLC
07.2021 - 12.2023
Fiber Acquisition
AT&T
05.2020 - 07.2021
Location Manager
AT&T
01.2020 - 05.2020
Retail Sales Representative
AT
06.2010 - 01.2020
Bachelor of Science - Communications
Indiana University East