Matthew Sanchez
Princeton,NJ
Summary
At Corner Bakery Cafe, I excelled as a Front of House Team Member, significantly enhancing customer satisfaction through exceptional service and a warm greeting approach. My adeptness in cleanliness and stock management, alongside efficiently resolving complaints, boosted repeat business. I also played a key role in training new staff, ensuring high service standards.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Corner Bakery Cafe
02.2022 - 02.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Education
High School Diploma -
Princeton High School
Princeton, NJ06.2020
Skills
- Greeting guests
- Order Taking
- Cleanliness
- Stock management
Timeline
Front of House Team Member
Corner Bakery Cafe
02.2022 - 02.2023
High School Diploma -
Princeton High School
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