Matthew J. McKinlay
Summary
Hardworking and detail-oriented individual seeking a dishwasher position at Lucky Eagle Casino. Skilled in maintaining cleanliness and efficiency in fast-paced kitchen environments while adhering to safety and sanitation standards. A strong team player with the ability to adapt to changing tasks and support restaurant operations. Committed to contributing to a positive and professional work environment.
Overview
2
2
years of professional experience
Work History
Customer Service Employee
Taco Bell
01.2022 - 01.2024
- Conducted transactions using the point-of-sale system accurately and efficiently.
- Identified potential sales opportunities during interactions with customers.
- Resolved customer complaints quickly and professionally.
- Answered customer inquiries regarding products, services, and store policies in a timely manner.
- Provided excellent customer service to all patrons.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Greeted customers upon arrival and determined their needs.
- Managed multiple tasks simultaneously while providing prompt service to customers.
- Completed training courses on customer service techniques.
Education
High School -
Tenino High School
Tenino, WA05.2024
Skills
- Musically inclined
- Sales techniques
- Point-of-sale operation
- Team collaboration
- Effective communication
- Time management
- Multi-task management
- Stress management
- Fast learning
- Task prioritization
- Engages well in a team environment
- Works well under pressure
Accomplishments
- Life rank in Boy scouts
- Quarter midget Racing
- 2nd place Solo Ensemble
- Band (2017-2024)
Volunteer Experience
Cub/Boy Scouts, 01/01/13, 01/01/22
References
References available upon request.
Timeline
Customer Service Employee
Taco Bell
01.2022 - 01.2024
High School -
Tenino High School
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