Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Class A CDL Driver
Schneider National Inc.
08.2025 - Current
Operated Class A vehicles to transport goods across various routes efficiently.
Ensured compliance with federal and state transportation regulations during all operations.
Conducted pre-trip and post-trip vehicle inspections to maintain safety standards.
Collaborated with dispatchers to optimize delivery schedules and routes for timely service.
Documented delivery details, vehicle maintenance, and hours of service accurately.
Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
Handled load documentation, obtained signatures, and provided copies to destination staff.
BILLING COORDINATOR – ACCOUNTING DEPT.
CPI Security Systems Inc.
02.2022 - 08.2025
Accurately track customer payments and equipment finance adjustments, ensuring meticulous record-keeping and financial accuracy.
Investigated and addressed billing disputes and discrepancies to ensure accurate invoicing and customer satisfaction.
Reviewed and reconciled customer accounts to resolve discrepancies and ensure accuracy.
Facilitate resolution of payment disputes between customers and sales representatives, enhancing communication and problem-solving efficiency.
Conduct thorough audits of technician installations to verify data accuracy and completeness using Salesforce and MAS billing systems.
Managed billing processes, ensuring timely and accurate invoicing for all clients.
ACCOUNTS UNDERWRITER
CPI Security Systems Inc.
12.2019 - 02.2022
Conducted thorough analysis of customer credit reports and compliance during underwriting processes, ensuring adherence to company policies.
Conducted outbound calls to CPI customers to verify monitoring data.
Maintained exceptional accuracy and efficiency in processing customers' financial and credit data, contributing to streamlined operations and reliable financial reporting.
Collaborated with sales teams to develop tailored underwriting solutions for clients.
911 PUBLIC SAFETY TELECOMMUNICATOR
City Of Mount Holly
12.2018 - 12.2019
Received public emergency and non-emergency calls and supervised response prioritization for police, fire, and EMS while tracking data in real-time environments.
Provided direct counseling to suicidal persons, domestic violence victims, and children.
Assisted officers in the field utilizing secure state & federal databases using training.
Operated multi-line phone systems to efficiently manage incoming emergency calls.
Coordinated communication between first responders and callers to ensure accurate information relay.
INVENTORY RECEIVER
Billy Graham Evangelistic Association
05.2014 - 12.2017
Reviewed and verified order data, transactions, and shipping dates to ensure accuracy and completeness of inventory records.
Analyzed inventory data to prepare detailed reports and identify opportunities for process improvements, contributing to enhanced operational efficiency.
Entered transaction details, product orders, and shipping information into databases and generated comprehensive reports to support inventory management.
Managed high-volume paperwork and collaborated with administrative teams to resolve invoicing and shipping issues, ensuring timely and accurate order fulfillment.
Received and inspected incoming inventory for quality control compliance.
Managed inventory organization to optimize storage space and accessibility.
Education
Associate of Science - Business Administration
Gaston College
Dallas, NC
06-2026
Skills
Document Analysis
Safe driving practices
Pretrip inspections
Trailer coupling and uncoupling
Billing Dispute Resolution
Credit Analysis
Strong work ethic
Fuel-efficient driving
Certification
CDL CLASS A | Trans-Tech CDL School Graduate. Gastonia, NC | 2024-10