Summary
Overview
Work History
Education
Skills
References
Timeline
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Matthew "Mateo" Miller

Laguna Niguel,CA

Summary

Passionate mixologist with a track record of delivering exceptional customer service and effective team leadership. Ready to leverage creativity and operational skills to enhance bar experiences. I've learned in life/business it's all about the first/last impression.

Overview

10
10
years of professional experience

Work History

HEAD BARTENDER

Coto De Caza Country Club
Coto de Caza, USA
05.2019 - 02.2026
  • Trained and mentored junior bartenders in cocktail preparation and customer service, enhancing overall team performance
  • Managed bar area, developed cocktail menu, and ensured regulatory compliance, contributing to smooth operations and high customer satisfaction
  • Resolved customer complaints efficiently while maintaining a positive atmosphere in the bar area

OUTSIDE SERVICE ATTENDANT

Arroyo Trabuco Golf Club
Mission Viejo, USA
07.2021 - 05.2024
  • Provided exceptional customer service to enhance guest experiences at the golf club
  • Coordinated with team members to streamline daily service tasks, ensuring smooth operations
  • Educated guests on course rules and etiquette, fostering a respectful and enjoyable atmosphere

BARTENDER

Waldorf Astoria Dana Point (Monarch Beach Resort)
Dana Point, USA
06.2016 - 05.2019
  • Maintained cleanliness and organization of bar area to create welcoming environment for guests
  • Fostered strong working relationships with colleagues through effective communication

Education

Associate of Arts - Golf Management/Business

Professional Golfers Career College
Temecula, CA
02-2011

Skills

  • Cocktail crafting
  • Menu development
  • Safe alcohol service
  • Food safety
  • POS operation
  • Staff training

References

References available upon request.

Timeline

OUTSIDE SERVICE ATTENDANT

Arroyo Trabuco Golf Club
07.2021 - 05.2024

HEAD BARTENDER

Coto De Caza Country Club
05.2019 - 02.2026

BARTENDER

Waldorf Astoria Dana Point (Monarch Beach Resort)
06.2016 - 05.2019

Associate of Arts - Golf Management/Business

Professional Golfers Career College
Matthew "Mateo" Miller