Jacqueline Chakey
Seville
Summary
Experienced bartending professional with expertise in drink preparation and customer interaction. Proven ability to enhance guest experiences through high-quality service and innovative cocktail creation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Bartender
Outback Steakhouse
Macedonia
04.2023 - 04.2026
- Trained and mentored junior bartenders on drink preparation techniques to enhance service quality.
- Engaged with guests at the bar to create memorable customer experiences.
- Managed bar operations to deliver efficient service during peak hours.
- Ensured compliance with health and safety regulations in the bar area.
Bartender
JoJo's Sports Bar
Medina
04.2020 - 12.2022
- Prepared and served a variety of cocktails and beverages to patrons.
- Delivered exceptional customer service, fostering strong relationships with guests.
- Managed multiple tasks efficiently in a high-pressure environment.
Server
Corkscrew
Medina
08.2019 - 04.2020
- Delivered attentive customer service during peak meal periods at Corkscrew, enhancing dining experience.
- Processed orders accurately and efficiently using point-of-sale system, ensuring smooth service flow.
- Executed opening and closing tasks, including setting up dining area and restocking supplies, to maintain operational readiness.
Bartender
Applebee's Grill + Bar
Medina
06.2015 - 08.2019
- Crafted cocktails from bar recipes and served wine, draft, and bottled beer to enhance customer experience.
- Trained new bartenders in drink preparation and upselling techniques, improving team efficiency and service quality.
- Addressed and resolved customer complaints, ensuring satisfaction and fostering repeat business.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Education
High School Diploma -
Black River
Medina, OHSkills
- Bar management
- Cocktail crafting
- Beverage preparation
- Health compliance
- Staff training
- Customer engagement
Certification
- Certified Bartender and Server Trainer
Timeline
Head Bartender
Outback Steakhouse
04.2023 - 04.2026
Bartender
JoJo's Sports Bar
04.2020 - 12.2022
Server
Corkscrew
08.2019 - 04.2020
Bartender
Applebee's Grill + Bar
06.2015 - 08.2019
High School Diploma -
Black River