Yana Konyukhova
Brooklyn,NY
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head Bartender
Arlo SoHo
New York, NY
04.2018 - 10.2023
- Bartender with 10 years of experience in providing guests with extraordinary service and genuine hospitality
- Trained Mixologist with wide-ranging specs of cocktails, from classic cocktails to seasonal recipes
- Certified bartender with clear understanding of alcohol service and knowledge of NYC liquor laws
- Holding bartender license and Bar Smart full course.
Lead Server
Blue Dog
New York, NY
01.2014 - 01.2017
- Welcoming guests and guiding them to their tables
- Presenting them with menu cards and answering any questions regarding the menu items
- Educate the customers with everyday specials
- Serving food and beverages to the customers
- Frequently check the customers for further orders and ensuring they enjoy their meal
- Get feedback from the customers and take necessary actions to resolve any issue
- Significantly increased guest check averages by promoting appetizers, specialty items, and wine selections
- Collaborated sales strategy with management and other co-workers at monthly staff meetings
- As a team leader, trained new service employees was one of my best professional accomplishments.
Education
Associate - Liberal Arts
KCC
Brooklyn, NY08.2020
Skills
- KITCHEN
- POS
- Bartending
- Serving
- Hospitality
- Restaurant experience
- Restaurant management
- Catering
- Leadership
- Customer service
- Sales
- Communication skills
- Beverage sales
- Cocktail experience
- POS
- Guest services
- Inside sales
- Food handling
- Cash handling
- Kitchen experience
- Events management
- Social media management
- Supervising experience
- Analysis skills
- Barista experience
- Latte art
- Coffee experience
- Sanitation
- Cash register
- Time management
- Negotiation
- Direct sales
- Retail sales
- Upselling
- Quick service & fast food restaurant
- Food safety
- Order fulfillment
- Inventory management
- Basic math
- Retail math
- Management
- Wine knowledge
- Fine dining experience
- Grocery store
- Computer literacy
- Computer skills
- Lever
- Culinary experience
- Mentoring
- Inventory control
- Organizational skills
- Host/Hostess
- Craft beer experience
- Micros POS
- Driving
- OpenTable
- Food preparation
- Aloha POS
- Hotel experience
- Bar management
Certification
Bartender license
Additional Information
Team worker who can adapt in highly dynamic and changing situations., Excellent problem solving and communication skills, with a focus on customer service, Excellent communication skills, Great analytical and problem solving skills, Work cooperatively towards a common goal
Specialskills
- Bilingual in Russian & English
- Able to work in a fast-paced environment and work well under pressure.
- Computer skills: Very efficient with multiple P.O.S system, BreadCrumbs
Hospitalityskills
- Demonstrated ability to greet patrons, present menus, make suggestions and reply questions
- Hands-on experience in taking orders and relaying to kitchen and bar staff
- Proven record of preparing and serving specialty foods at tables
- Able to assist guests in menu selection, and provide accurate and detailed information
- Proven ability to recommend wines that complement patrons' meals
Personal Information
Title: Bartender
Assessments
- Work style: Reliability, Proficient, 11/01/21
- Cooking skills: Basic food preparation, Proficient, 11/01/21
- Customer focus & orientation, Proficient, 04/01/24
- Customer service fit, Proficient, 11/01/21
- Food service: Customer situations, Proficient, 11/01/23
- Work style: Reliability, Proficient, 04/01/24
- Bartending, Proficient, 04/01/24
- Bartending, Proficient, 11/01/21
- Food safety, Proficient, 11/01/21
- Supervisory skills: Motivating & assessing employees, Proficient, 11/01/21
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Ukrainian
Professional Working
Uzbek
Elementary
Timeline
Head Bartender
Arlo SoHo
04.2018 - 10.2023
Lead Server
Blue Dog
01.2014 - 01.2017
Bartender license
Associate - Liberal Arts
KCC