Jan Lopez
Mayfair House Hotel
Miami,US
3
Languages
8
years of professional experience
Bartender with 6 years of experience in hospitality, specializing in mixology and bar operations. Skilled in inventory management and customer service, consistently enhancing guest satisfaction through personalized beverage experiences. Proven ability to boost sales through strategic upselling and collaboration with kitchen staff for curated dining experiences.
Work History
Head Bartender
1 Year 5 Months- Assisted in developing and launching the venue’s cocktail program, creating signature cocktails, refining recipes, and contributing to menu selection and presentation.
- Trained and mentored junior bartenders, enhancing team performance and service quality.
- Trained new staff on bartending techniques, enhancing team performance and service quality.
- Led special events, coordinating beverage selections that aligned with themes and guest preferences.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Bartender
6 Months- Serve crafted cocktails in fine dining environment, enhancing guest satisfaction with personalized beverage experiences.
- Oversaw inventory management for bar supplies, ensuring optimal stock levels were maintained.
- Collaborated with kitchen staff to create harmonious drink pairings with seasonal menu offerings, enhancing overall dining experience.
Bartender
2 Years 1 Month- Maintained cleanliness of bar area to enhance customer experience. and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Streamlined inventory and storage procedures to ensure optimal stock levels and meet customer demand.
- Served high volumes of customers during special events, nights, and weekends to maximize sales opportunities.
Bartender
1 Year 1 Month- Executed opening and closing duties, including printing sales reports, preparing cash drawers, and taking inventory to ensure smooth shift transitions.
- Trained new bartenders on drink preparation and sanitation protocol, enhancing team readiness and service quality.
- Created innovative bar menus and drink recipes by researching industry trends, attracting a diverse clientele.
Bartender
9 Months- Mixed unique cocktails, including bar specials, to enhance customer experience.
- Leveraged extensive knowledge of beer, wine, and spirits to provide tailored recommendations, enhancing customer satisfaction.
- Cultivated relationships with repeat customers through engaging conversation and memorization of drink orders, fostering loyalty.
Server
11 Months- Built strong relationships with regular customers to enhance loyalty and repeat business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Utilized extensive menu knowledge to confidently address customer inquiries about item sourcing, ingredients, and cooking methods.
Receptionist
1 Year 7 Months- Answered phone promptly, directing calls to appropriate offices and resolving customer issues effectively.
- Managed multiple tasks efficiently, consistently meeting time-sensitive deadlines.
- Corresponded with clients via email, telephone, and postal mail to ensure clear communication and support.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma
Skills
Mixology
Wine knowledge
Wine expertise
Bar operations
Menu development
Inventory management
Cocktail program development
Bar management
Spirits knowledge
Event promotion
Customer service
Hospitality
LANGUAGES
German Native
Spanish Native
English Native
Timeline
Head Bartender
Mayfair House Hotel
03.2025 - CurrentRead More
Bartender
Zucca
09.2024 - 03.2025Read More
Bartender
Monty's
08.2022 - 09.2024Read More
Bartender
The Tavern Restaurant
03.2021 - 04.2022Read More
Bartender
Riu Hotels & Resorts
06.2020 - 03.2021Read More
Server
Riu Hotels & Resorts
01.2020 - 12.2020Read More
Receptionist
Riu Hotels & Resorts
06.2018 - 01.2020Read More
Hialeah Gardens Senior High
High School Diploma
Read More