Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew S Jacoby

Morrison,USA

Summary

Dynamic Sales Engineer with a proven track record at Comcast, excelling in technical presentations and cross-functional collaboration. Achieved a remarkable increase in quota retirement to 85% while delivering tailored solutions and training. Skilled in device configuration and conflict resolution, driving customer satisfaction and business success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Engineer 2

Comcast
Fort Collins, Colorado
06.2024 - Current
  • Analyzed customer requirements to identify optimal solutions for business objectives.
  • Developed and delivered technical presentations for prospects, customers, and internal teams.
  • Acted as liaison between engineering staff and sales team during development process.
  • Facilitated increase in quota retirement from 30% to 85% over two years.
  • Planned and led team meetings for small businesses and entire organization.

Sales Engineer 1

Comcast
Colorado Springs, Colorado
03.2023 - 06.2024
  • Collaborated with clients to identify technical requirements and propose tailored solutions.
  • Delivered product demonstrations highlighting key features and benefits.
  • Engaged cross-functional teams to align product offerings with customer expectations.
  • Achieved '15'ers' status for 14 consecutive months, recognized as top sales engineer for four months.
  • Conducted training sessions for entire Small Business organization multiple times.

CommTech 4

Comcast Cable
Lakewood, CO
08.2020 - 03.2023
  • Received Top Tech award for 2022 for Hampden FFO.
  • Achieved fifth overall metrics for 2022 in Mountain West Region.
  • Contributed to elevation committee for Hampden FFO, supporting strategic initiatives.
  • Attained 100% FTR for XH while minimizing time in home.

Education

Bachelor of Science - Computer Support Specialist

Colorado Technical College
Parker, CO
05.2023

Associate of Applied Science - Computer Support Specialist

Arapahoe Community College
Littleton, Colorado

Skills

  • Device configuration and troubleshooting
  • Cross-functional collaboration
  • Sales strategy development
  • Customer training and support
  • Issue diagnosis and resolution
  • System maintenance and repairs
  • Conflict resolution and mediation
  • Quality assurance and control
  • Technical presentations and demonstrations

Certification

  • Fortinet Network Security Engineer 4
  • Fortinet FCA - Fortigate 7.4
  • Ciena Carrier Ethernet Professional
  • SCTE Broadband Specalist
  • SCTE Fiber/Epon Specalist
  • MEF SD-WAN certified proffesional

Timeline

Sales Engineer 2

Comcast
06.2024 - Current

Sales Engineer 1

Comcast
03.2023 - 06.2024

CommTech 4

Comcast Cable
08.2020 - 03.2023

Bachelor of Science - Computer Support Specialist

Colorado Technical College

Associate of Applied Science - Computer Support Specialist

Arapahoe Community College
Matthew S Jacoby
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