Mattie Blake Ramseur
Greenville,SC
Summary
Proven ability to excel in high-pressure environments, demonstrated through a successful tenure at Arancino Di Mare. Skilled in customer service and multitasking, I seamlessly integrated strong time management and problem-solving skills to enhance guest experience and operational efficiency. Achieved notable improvements in service delivery by leveraging attention to detail and active learning.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess, Busser, Food Runner
Arancino Di Mare
06.2023 - 11.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Intern
Residence Inn By Marriot
05.2022 - 07.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Courier
Mitchell Ramseur
07.2020 - 08.2021
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Answered phone promptly and directed incoming calls to correct offices.
Education
BBA - Entrepreneurship
University of Hawaii At Manoa
Honolulu, HI05-2025
Skills
- Customer service
- Strong multitasking
- Active learning
- Scheduling
- Attention to detail
- Problem-solving
- Time management
Timeline
Restaurant Hostess, Busser, Food Runner
Arancino Di Mare
06.2023 - 11.2024
Intern
Residence Inn By Marriot
05.2022 - 07.2022
Courier
Mitchell Ramseur
07.2020 - 08.2021
BBA - Entrepreneurship
University of Hawaii At Manoa
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