MATTHIAS CARRILLO

• Monitored pet health, behavior, and kennel conditions of a minimum of 10 boarders every shift
• Supervised playrooms of up to 16 large dogs frequently
• Relayed information and concerns from 3 other departments to leads and pet parents
• Documented feeding and eliminations to ensure consistency in diet
• Sprayed, scrubbed, and rinsed up to 3 playrooms and 20 kennels for future use
• Trained 5 separate associates in pet care and handling

• Processed guests orders efficiently while maintaining friendly and professional service
• Verified order details with guests and associates to improve accuracy and reduce remakes
• Operated 5 fryers with a total of 10 baskets during rushes
• Communicated with cooks, board, and counter/drive handout to adjust pace and ensure fry count and special requests were handled
• Handled an average of $250 cash per shift with a discrepancy of less than $1

ENG120IN Civil Engineering Graphics and Design(AutoCad), ENG130IN Elementary Surveying, ENG209IN Introduction to MATLAB and Python, ENG211IN Computer Aided, Design/Manufacturing(SolidWorks)