Matti Trautvetter
Tampa,FL
Overview
6
6
years of professional experience
Work History
Team Member
Trader Joe's
11.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
Server/Host- Summer Seasonal Worker
Holland American Princess
05.2021 - 09.2023
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Bayshore Mediterranean Grill
09.2021 - 04.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Served food and beverages promptly with focused attention to customer needs.
Student Assistant (Receptionist)
Regional Chancellor’s Office
08.2018 - 05.2021
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Conducted research for faculty projects, contributing to the successful completion of academic studies.
- Managed student appointments for academic advising, streamlining scheduling processes and reducing wait times.
- Aided in the development of training materials for new student assistants, promoting a smooth onboarding process.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Education
Bachelor of Arts -
University of South Florida St. Petersburg
St. Petersburg, FL05.2021
Skills
- Cleaning
- Cash Handling
- Complaint Resolution
- Customer Service
- Workplace Safety
- Lift 60 Pounds
Timeline
Team Member
Trader Joe's
11.2023 - Current
Server
Bayshore Mediterranean Grill
09.2021 - 04.2023
Server/Host- Summer Seasonal Worker
Holland American Princess
05.2021 - 09.2023
Student Assistant (Receptionist)
Regional Chancellor’s Office
08.2018 - 05.2021
Bachelor of Arts -
University of South Florida St. Petersburg