Overview
Work History
Education
Skills
Timeline
Generic

Matti Trautvetter

Tampa,FL

Overview

6
6
years of professional experience

Work History

Team Member

Trader Joe's
11.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.

Server/Host- Summer Seasonal Worker

Holland American Princess
05.2021 - 09.2023
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Bayshore Mediterranean Grill
09.2021 - 04.2023
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served food and beverages promptly with focused attention to customer needs.

Student Assistant (Receptionist)

Regional Chancellor’s Office
08.2018 - 05.2021
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Conducted research for faculty projects, contributing to the successful completion of academic studies.
  • Managed student appointments for academic advising, streamlining scheduling processes and reducing wait times.
  • Aided in the development of training materials for new student assistants, promoting a smooth onboarding process.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.

Education

Bachelor of Arts -

University of South Florida St. Petersburg
St. Petersburg, FL
05.2021

Skills

  • Cleaning
  • Cash Handling
  • Complaint Resolution
  • Customer Service
  • Workplace Safety
  • Lift 60 Pounds

Timeline

Team Member

Trader Joe's
11.2023 - Current

Server

Bayshore Mediterranean Grill
09.2021 - 04.2023

Server/Host- Summer Seasonal Worker

Holland American Princess
05.2021 - 09.2023

Student Assistant (Receptionist)

Regional Chancellor’s Office
08.2018 - 05.2021

Bachelor of Arts -

University of South Florida St. Petersburg
Matti Trautvetter