Mattia Ferrante
Seattle,WA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Revive Pro Services
05.2024 - Current
- Coordinating day-to-day operations, including technician scheduling and team assignments
- Conducting sales and technician training to improve team performance and ensure consistent service quality
- Contributing to social media marketing efforts to increase brand recognition and online engagement
- Led a strategic marketing project to improve door-to-door sales; created a brochure and sales script that were implemented company-wide
Tree Sales & Customer Service Associate
Hunters Tree Farm
11.2018 - 01.2023
- Assisted customers in selecting appropriate products based on individual needs and preferences.
- Maintained a welcoming and organized environment to ensure a smooth and enjoyable shopping experience for families
- Collaborated with team members to manage inventory, restock trees, and handle customer requests efficiently
Sea Scout Boatswains Mate
Sea Scouts, Bsa
08.2016 - 05.2022
- Mentored junior scouts, providing guidance in leadership development and personal growth.
- Led crew training in navigation, maritime safety, and teamwork, fostering essential skills and coordination.
- Progressed from Trainee to Boatswain’s Mate, demonstrating strong leadership development and responsibility.
Education
BBA - Marketing & Finance
Washington State University
Pullman, WA05-2025
Associate of Arts - Business Administration
North Seattle College
Seattle, WA12-2021
Skills
- Team leadership
- Customer service
- Staff management
- Operations management
- Operational efficiency
- Customer relations
- Data visualization & analysis
- Investment analysis
- Social media marketing
- Problem-solving
Certification
Bloomberg Market Concepts (BMC) Certificate — Bloomberg LP, (April,2025)
Languages
English
Italian
Timeline
Operations Manager
Revive Pro Services
05.2024 - Current
Tree Sales & Customer Service Associate
Hunters Tree Farm
11.2018 - 01.2023
Sea Scout Boatswains Mate
Sea Scouts, Bsa
08.2016 - 05.2022
BBA - Marketing & Finance
Washington State University
Associate of Arts - Business Administration
North Seattle College