Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mattia Ferrante

Seattle,WA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

Revive Pro Services
05.2024 - Current
  • Coordinating day-to-day operations, including technician scheduling and team assignments
  • Conducting sales and technician training to improve team performance and ensure consistent service quality
  • Contributing to social media marketing efforts to increase brand recognition and online engagement
  • Led a strategic marketing project to improve door-to-door sales; created a brochure and sales script that were implemented company-wide

Tree Sales & Customer Service Associate

Hunters Tree Farm
11.2018 - 01.2023
  • Assisted customers in selecting appropriate products based on individual needs and preferences.
  • Maintained a welcoming and organized environment to ensure a smooth and enjoyable shopping experience for families
  • Collaborated with team members to manage inventory, restock trees, and handle customer requests efficiently

Sea Scout Boatswains Mate

Sea Scouts, Bsa
08.2016 - 05.2022
  • Mentored junior scouts, providing guidance in leadership development and personal growth.
  • Led crew training in navigation, maritime safety, and teamwork, fostering essential skills and coordination.
  • Progressed from Trainee to Boatswain’s Mate, demonstrating strong leadership development and responsibility.

Education

BBA - Marketing & Finance

Washington State University
Pullman, WA
05-2025

Associate of Arts - Business Administration

North Seattle College
Seattle, WA
12-2021

Skills

  • Team leadership
  • Customer service
  • Staff management
  • Operations management
  • Operational efficiency
  • Customer relations
  • Data visualization & analysis
  • Investment analysis
  • Social media marketing
  • Problem-solving

Certification

Bloomberg Market Concepts (BMC) Certificate — Bloomberg LP, (April,2025)

Languages

English
Italian

Timeline

Operations Manager

Revive Pro Services
05.2024 - Current

Tree Sales & Customer Service Associate

Hunters Tree Farm
11.2018 - 01.2023

Sea Scout Boatswains Mate

Sea Scouts, Bsa
08.2016 - 05.2022

BBA - Marketing & Finance

Washington State University

Associate of Arts - Business Administration

North Seattle College
Mattia Ferrante